Business Property Manager II

Why You ll Love Working at SAN

• Location:
  
  The new Airport Authority Administration building, located on the San Diego International Airport campus and near the waterfront, providing stunning views of our runway, San Diego Bay, the Pacific Ocean, and the city skyline
• Hybrid
  
  Schedule:
  
  This role follows a hybrid schedule with both on-site and remote work. On-site days are required, based on department needs, to support collaboration and business operations. Remote work flexibility is available on other days as determined by the department
• Salary:
  The hiring salary for the Business Property Manager II is $121,483. The full pay range for the Business Property Manager II is $91,685 to $151,280
• Benefits:
  You will enjoy 14 paid holidays, 18‑33 days of vacation (PTO), parental and child care benefits, salary continuance for family & parental leave, tuition reimbursement, ensure your future with our retirement plan options including our comprehensive pension plan and 457 defined contribution plan. Plus, take advantage of our annual employer‑funded Lifestyle Spending Account, designed to support your personal development and growth activities—and much more!
• Wellness:
  Take advantage of multiple on‑site gyms with regular fitness classes, outdoor working areas, fitness discounts for all levels and goals, monthly fruit deliveries, rewards for volunteer time, financial wellness advisors, and a campus with easy access to some of San Diego's best walking trails
• Final date to receive applications:
  March 10, 2026. Applications will be reviewed after the closing date

The Terminal Business Development department is seeking a Business Property Manager II to join their dynamic team. This role is at the crossroads of commerce and customer experience. You'll be responsible for managing the airport's non-airline revenue program, from food and retail to passenger services, marketing, and real property agreements.

Utilizing your clear communication skills you will negotiate, collaborate, and problem-solve with business partners to keep SAN terminals vibrant, compliant, and passenger-friendly to create an exceptional airport experience for the SAN traveler.

Every traveler remembers their experience going through an airport, and what they experience doesn't happen by accident. Behind each storefront and service is careful partnership between the airport and the businesses that serve millions of SAN passengers.

This position offers direct exposure to how airport commercial programs operate as both a business enterprise and a public service environment. The role calls for negotiation, stakeholder engagement, data analysis, and project coordination, with measurable influence on the traveler experience.

• Partnership Agreements:
  Administer leases, permits, easements, licenses, and operating agreements for non-airline revenue tenants. Prepare and evaluate RFPs and develop supporting business case analyses for new concepts and services. Monitor contract compliance and maintain accurate business partner account records. Lead and participate in stakeholder meetings, supporting negotiations, and resolving business matters. Research and analyze market rent trends and comparable airport or commercial programs.
• Business Operations & Performance:
  Collaborate with stakeholders to review sales performance and operational data. Support and implement initiatives related to concessions of marketing, parking marketing, and customer programs. Identify operational improvement opportunities and recommend solutions to business partners. Manage dispute resolution documentation and coordinate follow-up actions to closure.
• Tenant and Facilities Coordination:
  Track tenant improvement projects including refurbishments and new locations. Conduct refurbishment inspections and develop corrective work plans. Review construction plans with Facilities staff and provide operational impact recommendations. Coordinate follow-ups to ensure projects meet operational requirements and completion timelines.
• Programs & Customer
  
  Experience:
  
  Administer Quality Assurance Program reviews and monitor service standards of compliance. Support passenger-facing technology programs such as digital directories, promotions, and engagement tools. Participate in continuity of operations and emergency planning coordination efforts.

• Innovation Management - Entrepreneurial ability to develop new sources of revenue which may include new concessions or real property transactions and determining which of the Authority s approval processes is required to realize such opportunities. Identifies and implements available tools, techniques, and behaviors necessary to support change efforts that require the adoption and realization of change to achieve business outcomes and initiatives;
  
  adapts to evolving situations and effectively addresses resistances and concerns.
• Project Management - Ability to autonomously manage a broad variety of Airport business agreements, include…