Strategic Program Manager

This Role is Perfect for You If You Love:

• Solving impactful problems that make a tangible difference in care delivery and health outcomes
• Driving order from ambiguity to create clarity for cross-functional stakeholders
• Operating in the space between teams to solve problems of all sizes – from a localized process bottleneck to a large-scale organizational shift
• Innovating and scaling operations, technologies, and processes for real operational impact
• Shaping the future
  , driving growth, and leaving your mark on strategy and execution

xCures is redefining how healthcare organizations access, trust, and act on patient data. Our mission is to ensure that critical patient information is available when, where, and how it’s needed most — helping care providers and partners make faster, better-informed decisions that improve health outcomes.

Our AI-powered software platform aggregates, structures, normalizes, and distills patient health data from care encounters nationwide. Within minutes, xCures delivers actionable, context-tailored insights that solve healthcare’s most pressing data challenges: missing data, messy data, and opaque insights. Our driving purpose is to equip our partners with the critical pieces of validated, traceable information that they need to render care and services in a form that inspires confidence and provides real clinical utility.

At xCures, we hold ourselves to the highest standards of quality and trust. Like the tools we build, our work is driven by precision, performance, and purpose. xCures is excited to champion responsible interoperability and the transformative potential of AI in healthcare, when done with the right values at front of mind.

We are seeking a highly motivated Strategic Program Manager to join our Program Management Office (PMO). This role is positioned to be the “connective tissue” of xCures, operating with the depth to understand technical or subject-matter nuances and the breadth to align them with overarching business objectives. You will be a trusted partner to leaders across the company, building new processes from the ground up and advocating for the right prioritizations to ensure we scale effectively.

Business Objectives, Prioritization, and Risk Management

• Facilitate the quarterly goal-setting process across the organization to ensure alignment with business mission, vision, and strategic objectives
• Track progress on organizational goals, proactively raising and mitigating risks as they arise, and enable cross-functional communication or orchestration where needed
• Coordinate cross-functional initiatives and drive resource prioritization to align with corporate goals

Cross-Functional Coordination & Product Operations

• Partner customer-facing teams to onboard new clients, ensuring a seamless transition from contract signature to active product use
• Manage triage of inbound product requests, coordinating prioritization, routing decisions, and communicating outcomes to stakeholders
• Own the non-technical checklist for new feature launches, ensuring Marketing, Sales, Finance, and Customer Success have the training and resources they need to support customer users

Scaling the Business Through Strategic Operations & Special Projects

• Elevate xCures’ strategic planning and team development efforts
• Proactively identify “friction points” in our internal processes and design and implement the workflows to solve them
• Lead high-impact “Zero-to-One” initiatives that don’t have a natural home but are critical to business success

• Bachelor’s degree (business, healthcare, or data-related field preferred)

• 5-7+ years of experience in program management, product operations, or project management
• Experience in a high-growth technology environment
• Proven track record of managing complex, cross-functional projects with both technical and non-technical stakeholders
• Outstanding communication, organization, and problem-solving skills with the ability to translate technical solutions into business value for “internal customers”
• Exceptional interpersonal skills with a proven ability to build trust and influence…