Supply Chain Manager

Your role

As the Supply Chain Manager, you will lead and develop multiple teams, including six direct reports and fifteen indirect reports. In this role, you will guide decision making related to inventory planning and internal customer service, ensuring seamless operations across the organization. This position follows a hybrid work schedule, with four days per week onsite at our South Charlotte location and one day working from home.

• Leading by example and managing a team consisting of planners, customer service representatives, and an inventory analyst.
• Identifying training needs, and setting and implementing cross training plans to promote staff development and minimize leave/absence disruptions.
• Setting employee performance objectives, measuring performance, identifying performance gaps, and taking action to maximize productivity and service levels.

• Setting spare parts availability and inventory level targets in conjunction with the Logistics Manager.
• Setting spare parts inventory replenishment parameters in line with service level targets, to maximize availability and minimize inventory.
• Reviewing and updating item level stocking parameters on a regular basis.
• Coordinating the daily inventory replenishment and planning routine and implementing and monitoring proactive alarm level reports to ensure potential inventory shortages are addressed on time.
• Coordinating the daily follow up of open customer orders and open purchase orders with product companies and external suppliers.
• Identifying and addressing root causes for inventory shortages that lead to customer backorders and higher than targeted air freight.
• Analyzing inventory ageing and proposing inventory returns to vendors and scrap exercises on a quarterly basis.
• Managing emergency spare parts replenishment parameters and reviewing emergency parts requirements with the service division.
• Implementing detailed procedures to cover all aspects of the inventory management function.
• Recording and reporting of inventory related KPI on a daily and/or monthly basis (as needed).
• Be willing to take additional responsibility in the future.

• Timely follow up of customer enquiries and claims in relation to overdue orders and other un-availability related issues.
• Following customer order flow through the system to ensure system errors don't affect delivery performance.

• You are hands-on, and have demonstrated success in maintaining accuracy and timeliness in inventory management.
• You have good financial knowledge, and understand how the operation affects the bottom line.
• You have at least 5 years of experience in different areas within Supply Chain Management.
• You have very good knowledge of BPCS processes (query writing a plus). SAP knowledge a plus.
• Proven track record managing people is a plus.

• Bachelor's (4-year) degree in supply chain, logistics, or a related field preferred, or equivalent experience

• You have strong communication skills, and are able to communicate effectively with a wide range of people.
• You have an analytical mindset, are highly organized and detail oriented.
• You have high energy levels, a positive, can-do attitude and are willing to learn.
• You are customer-focused, committed to your team and the organization, and you like to take responsibility and initiative.
• You are ok with occasional travel.

• Excellent compensation package, including a flexible benefits plan, and generous 401(k) retirement plan.
• Health insurance, dental insurance, vision insurance.
• Excellent paid time off (4 weeks!).
• Life & Disability insurance.
• Salary based on knowledge, skills, and experience. Additional technical training provided for the most qualified candidate.
• We believe in and foster a learning culture where global mobility is an important enabler for growth.
• Our learning culture supports you on your journey: benefit from our individual learning opportunities (Linked In Learning e.g.), our feedback culture, the internal job portal, global project assignments, or on‑site training from our academy.
• You will experience an onboarding program, including guidance by a personal buddy.

Atlas Copco is an Equal Opportunity Employer and does not discriminate in hiring or employment against any individual on the basis of race, religion, color, creed, gender, gender identity or expression, national origin, ancestry, age, marital status, citizenship, physical or mental disability, veteran status, sexual orientation, or status within any other group that is protected by anti-discrimination laws.

Option 2:
Hybrid – This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on‑site at our South Charlotte location.