HubSpot Administrator; B2B Operations

The Company

Harvest Hosts is a high-growth RV travel technology company and the largest private RV camping network in North America. We manage a portfolio of well-established brands across North America and Europe, offering a comprehensive suite of products designed to streamline and elevate the RV travel experience.

• Harvest Hosts – offering unique overnight stays at ~6,000 wineries, breweries, distilleries, golf courses, museums, and other small businesses across North America
• Boon dockers Welcome – a community-driven platform connecting RVers with over 3,000 private property hosts
• Escapees RV Club – one of the largest and most established RV clubs, offering resources, education, events and community for all RVers
• Brit Stops – a UK and Ireland-based membership connecting motor homers with ~1,500 small businesses that allow overnight stopovers
• Camp Scanner – an alert service that notifies users of open campsites at sold-out State and National Parks

The company’s mission is to advance the technology and accessibility of the RVing and campground industry, making traveling while supporting national parks, local small businesses, and communities easier than ever.

As an integral member of our Host Relations team, you will work on the supply side of the business, helping small businesses, farms, and non-profits on Harvest Hosts. This full time, remote role will be focused on supporting the recruitment of new Host locations, as well as driving the success of our existing Host network.

Note:

This role will focus on our B2B, or supply, side of the business, not the member facing side.

You will play a pivotal role in this process by driving the efficiency and success of our Hub Spot CRM system. Your contributions will be instrumental in optimizing our Host marketing, recruiting, and lifecycle efforts, ensuring that our Hubspot instance remains a cornerstone of our Host Relations operations.

You will be tasked with overseeing various aspects of database management, including maintaining data accuracy, supporting segmentation creation for marketing and recruiting efforts, automating workflows and establishing processes, and developing reporting. Your efforts will directly impact our ability to deliver targeted and personalized communication to our audience of amazing small businesses, which will support the ongoing growth of Harvest Hosts.

Additionally, you will be a team player that collaborates closely with cross-functional teams to identify and implement structural enhancements to our Hub Spot instance, aligning with evolving business needs while maintaining compliance with data security standards.

• Hub Spot Expertise: You possess a strong understanding of Hub Spot’s capabilities and limitations. Comfortable with creating and maintaining custom objects, you implement new features with ease and launch strategic plans cross-departmentally.
• Excellent Communicator: Your strong communication skills enable you to understand and explain our data structures and limitations effortlessly. Whether it's Slack, email, phone, Zoom, or Asana, you are adept at all types of communication.
• Focus and Discipline: Self-motivated and disciplined, you maintain a steady, calm pace to work through a variety of tasks. You take complex projects and break them down into manageable pieces to drive meaningful improvements and change.
• Technologically Savvy: Navigating multiple websites, tools, and applications simultaneously is second nature to you. You feel right at home behind the keyboard, utilizing technology and AI to its fullest potential.
• Problem Solver: You thrive on handling unique problems, never shying away from challenges. When presented with a new situation, you gather notes, distill the core problem, propose solutions, and move forward without missing a beat.