RPO Manager - AZ, FL, GA, TX

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Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution" headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees.

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The RPO Manager is responsible to build, scale, and operationalize a high-performing Recruitment Process Outsourcing (RPO) business. This position is also responsible for end-to-end RPO service delivery, operational excellence, client outcomes, and financial performance. The ideal candidate brings deep operational leadership experience within RPO, or talent services, with a proven ability to design scalable delivery models, lead multi‑country recruiting operations, and partner closely with Sales, Product, and Technology to deliver enterprise‑grade RPO solutions across the Americas.

This role requires a hands‑on builderwho has stood up delivery teams, standardized recruiting operations, driven margin improvement, and led large‑scale client implementations in complex enterprise environments.

• Own end-to-end RPO service delivery, including workforce planning, recruiting execution, performance management, client SLAs, and continuous improvement.
• Design and scale RPO delivery models supporting enterprise clients across multiple industries, hiring volumes, and geographies.
• Ensure consistent, high-quality recruiting outcomes across services such as sourcing, screening, scheduling, onboarding coordination, and workforce analytics.

• Build the operational foundation for a new and growing RPO business, including org design, capacity models, delivery playbooks, and implementation frameworks.
• Develop scalable standard operating procedures (SOPs), quality assurance frameworks, and training programs for recruiting teams.
• Drive operational readiness for enterprise implementations, transitions, and new client launches.

• Own operational P&L performance, including cost management, productivity, margins, and revenue per recruiter.
• Partner with Finance to develop operating budgets, pricing inputs, staffing models, and forecasting.
• Continuously optimize delivery efficiency, utilization, and cost‑to‑serve while maintaining service quality.

• Serve as an executive sponsor for key enterprise RPO clients, ensuring high satisfaction, renewals, and expansion opportunities.
• Translate client talent acquisition needs into scalable, repeatable RPO solutions.
• Establish governance models, performance dashboards, and executive business reviews.

• Partner closely with Sales, Product, Technology, and HR to ensure operational feasibility of RPO solutions sold.
• Support sales pursuits with operational input on solution design, pricing assumptions, and implementation timelines.
• Align recruiting technology, analytics, and reporting capabilities with operational needs.

• Oversee adoption and optimization of ATS, CRM, workforce management, and reporting tools used in RPO delivery.
• Drive continuous improvement initiatives across recruiting processes, candidate experience, and hiring manager satisfaction.
• Audit operational procedures and lead cross‑department efforts to improve and document workflows.

• Build, lead, and mentor senior operational leaders, recruiting managers, and delivery teams.
• Foster a culture of accountability, operational rigor, and continuous improvement.
• Lead large‑scale trainings, operational reviews, and enterprise stakeholder meetings.
• Tr…