Automotive Field Specialist

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Vice President, Talent Acquisition @ Mavis Tire | Strategic Recruiting and Employer Branding

Field Operation Specialist

This position requires a highly motivated and flexible individual who thrives in a fast-paced, field-based environment. The successful candidate must be available for extensive travel—up to 85%, including multi-state travel. While this role is primarily focused on Detroit, Indiana;
St Louis regions, flexibility is essential, as deployment to other territories may be required based on business needs. Specific duties & responsibilities include:

• In-Store Training:
  Coach store teams on brand-specific processes and best practices, with a strong focus on delivering best-in-class customer service.
• Franchisee Onboarding:
  Partner with new franchisees to ensure successful initial setup and seamless implementation of brand procedures and standards.
• Special Events:
  Support the rollout and training of new company initiatives, coordinate vendor training sessions, and assist with regular franchisee meetings and conferences.
• Analyze and act on operational data from the POS system to identify trends, performance gaps, and improvement opportunities
• Review and interpret Profit & Loss statements to support financial performance and accountability
• Facilitate group training sessions for store-level teams and franchisees
• Develop and deliver engaging presentations using PowerPoint and other tools
• Utilize Microsoft Excel, Outlook, and other Microsoft Office applications to manage schedules, reports, and communication
• Adapt quickly to various POS platforms and internal systems
• Support multiple initiatives and projects simultaneously, maintaining a strong sense of urgency and attention to detail

Job Requirements:

• Minimum of 3 years in an automotive service management or multi-unit operational role (preferred)
• Strong understanding of automotive store operations, customer service processes, and team leadership
• Experience with reading and analyzing POS reports and P&L statements
• Strong presentation and communication skills; comfortable speaking in front of groups
• Technologically fluent, with the ability to learn new systems and software quickly
• Self-motivated and organized; capable of independently managing a dynamic workload with shifting priorities
• Able to travel extensively (up to 85%) across multiple states, including some nights and weekends

We offer a competitive total rewards package designed to support your well-being and future success:

• Base Salary: $90,000 – $100,000 annually +bonus (commensurate with experience)
• Retirement Savings: 401(k) and Roth plans with company match
• Health Coverage:
  Comprehensive medical, dental, and vision plans
• Disability Coverage:
  Employer-subsidized
• Life Insurance:
  Company-paid
• Paid Time Off:
  Generous vacation and holiday schedule
• Vehicle Support:
  Car allotment/stipend
• Voluntary Benefits:
  Customizable options to fit your needs

Seniority level

• Seniority level
  
  Mid-Senior level

Employment type

• Employment type
  
  Full-time

Job function

• Job function
  
  Sales and Management
• Industries Retail

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

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