IT Product Analyst; Hybrid Model

What You’ll Do

You’ll be a valuable contributor to our team. As a Sentry associate, we believe in your skills and knowledge. Your input and participation matters. You’ll have the opportunity to:

• Innovate: Through our agile development process, you will apply your creativity and innovation to drive new solutions.
• Learn: Sentry provides resources such as Sentry University, Linked In Learning, and peer‑led sessions and communities.
• Grow: Sentry offers many opportunities for career growth through ongoing discussions around development.
• Contribute: As an IT Business Analyst, you will leverage your business and technical expertise to support feature implementation aligning with our IT product strategy. In addition, you will:

• Direct the effort to gather and document comprehensive business requirements and feature acceptance criteria, especially for features involving external dependencies.
• Lead discussions with customers to propose and implement features in alignment with the product strategy, ensuring customer needs and business goals are met.
• Demonstrate strong communication skills through clear written communication and engaging presentations, facilitating effective information dissemination across stakeholders.
• Identify and proactively address change‑management requirements in collaboration with business partners, ensuring smooth transitions during project implementation.
• Uphold quality standards by adhering to established testing best practices and identifying gaps to drive continuous quality improvement.

• Associate Degree or equivalent work experience. Degree in Information Systems, Business Analysis or related discipline preferred. Bachelor Degree preferred.
• 2 years of related work experience preferred.
• Demonstrated ability to successfully manage product requirements throughout the development lifecycle.
• Understanding of business processes, insurance products, and customer needs preferred.
• Proven ability to cultivate respectful relationships with business partners and team members.
• Excellent written and verbal communication skills.
• Strong problem‑solving skills with the ability to identify process improvement opportunities.

You can enjoy a complete benefits package including generous paid time off, 8% 401(k) match, matching charitable gift program, bonus plan based on company performance, meal stipends, associate discounts, volunteer time off, and more.

Our hybrid model allows you to work from home on Monday and Friday, and in the office Tuesday through Thursday.

For this position, Sentry does not offer employment to holders of F‑1, J‑1, and H‑1 visas.

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.