Operational Excellence Specialist - Remote​/Hybrid, Paramus, NJ or Houston, TX

Operational Excellence Specialist – Remote / Hybrid, Paramus, NJ or Houston, TX

Longbridge Financial is looking for a highly motivated individual with a proven track record to join our team and help support Longbridge Financial’s Tech Operation Excellence department through technology, system, and process enhancements. As the Operational Excellence Specialist, you’ll play a critical role in mortgage operations, managing systems that are the cornerstone of mortgage production and developing and owning processes and software that create efficiencies and opportunities to grow production.

• Assist in the development, implementation, and improvement of operational processes and software systems.
• Analyze, interpret, and understand business and system information, data, and feedback.
• Administer software systems including FHA Connection, FHA Catalyst, document management systems, FNMA systems, and various service provider systems.
• Collaborate with external vendors across the procurement, development, and implementation stages.
• Adhere to service level agreements and effectively prioritize workflow.

• Undergraduate degree in accounting, finance, business, economics, or mathematics highly preferred.
• 2+ years of professional financial services experience preferred.
• Strong quantitative skills, with proficiency in data analytics and an understanding of the software development lifecycle.
• Formidable understanding of financial services operations, sales, and secondary markets.
• Effective organizational skills and the ability to manage projects from inception to completion.
• Strong attention to detail and ability to understand complex processes, calculations, and systems.
• Interpersonal skills and the ability to connect with others to form effective working partnerships.

• Full benefits:
  Medical, Dental, Vision, FSA/HSA, and a wide array of voluntary products and discounts.
• 401(k) with company match.
• Paid time off.
• Target base salary range is 50K–55K, based on various factors including skills and work experience.
• Non‑exempt role.
• LBF is an EEO/AA/Vet/Disabled Employer.