Senior Lead Project Controls & Governance; Remote

Overview

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

As a Senior Lead Project Controls Specialist, you will be responsible for leading the project controls governance processes with the internal cross‑functional teams to manage intake requests and requirements gathering for our project management system. You will also be responsible for leading strategic projects, interfacing with cross‑functional teams to lead improvements and requirements gathering.

• Lead requirements gathering and intake governance process to prepare a complete vision of what the requester is wanting so that the request can be reviewed by the governance and administration review board.
• Maintain consistent updates in ticketing system to track progress and enable reporting for leadership and to keep stakeholders advised of the status of their request.
• Manage projects to drive organization strategic objectives.
• Serve as a point of contact for Project Controls governance questions from cross‑functional teams.
• Interface with cross‑functional groups, including power user groups, to gather and document feedback and opportunities to improve Lumen’s project management system, reporting and data analytics requests, and process improvement opportunities for the Custom Networks organization.
• Develop and maintain project schedules for strategic initiatives and governance requests.
• Create and maintain Project Controls governance documentation that is used by other stakeholders within the Custom Networks organization.
• Lead effective meetings with cross‑functional stakeholders to drive consensus and decision making.
• Map and document processes for project workplans that will be used as templates within Lumen’s project management system.
• Help to identify potential continuous improvement opportunities to help improve the way we work.
• Partner with the administration and development team for Lumen’s project management system to drive successful implementation for feature requests and other various data management tickets.
• Participate in testing new feature request implementations within the test environment for Lumen’s project management system.

• Bachelor’s degree in engineering, construction management, or a related field.
• 6+ years of direct project controls, continuous improvement, or telecommunications experience.
• Excellent communication skills, both written and verbal.
• Ability to work in a team‑oriented, collaborative environment.
• Proven ability to handle multiple projects while meeting deadlines and documenting progress towards those deadlines.
• Proficient with Microsoft Office suite.
• Proficient with Microsoft Project.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

• $105,786 - $141,047 in these states: AL AR AZ FL GA IA  KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
• $111,074 - $148,099 in these states: CO HI MI MN NC NH NV OR RI
• $116,364 - $155,152 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We’re able to answer any additional questions you may…