Manager, Interactive Content - eCommerce at Walmart Inc. Bentonville, AR

Manager, Interactive Content - eCommerce job at Walmart Inc.. Bentonville, AR.What you'll do at Position Summary...What you'll do...

Manager, Interactive Content - eCommerce

This is a full-time role based in Bentonville, Arkansas, in-office 5 days per week.

About the Team

Innovation, curiosity, and learning are at the core of everything we do at Walmart, driving our commitment to serving our customers. By joining the Item Experience & Content Team, you'll play a key role in scaling interactive content. Our goal is to supercharge our customers online shopping experience through immersive and engaging item page experiences, all to enhance and redefine our customers relationship with retail.

We are a hard-working team that is passionate about delighting customers, changing the retail landscape, and driving innovation. We are looking for entrepreneurial, collaborative, and forward-thinking teammates to join us in our mission.

About the Role

The Manager, Interactive Content - eCommerce will report to the Director of eCommerce - Interactive Content within the Item Experience & Content Team. This role is the operational heartbeat of our interactive content programs; you'll manage a mix of strategic and operational projects working cross-functionally across multiple departments throughout Walmart (e.g. leadership, product, design, engineering) and with external content partners to drive forward category-defining initiatives.

This role is perfect for someone who thrives in high-stakes environments, excels at managing external partners, and is obsessed with executional excellence.

You’ll sweep us off our feet if:

• You are detail-obsessed and thrive in execution-focused roles
• You’re a skilled communicator and relationship manager — internally and externally
• You’re calm under pressure and clear in ambiguity
• You’re highly organized, capable of managing multiple work streams and stakeholder groups simultaneously
• You take initiative, solve problems, and escalate with solutions
• You have a growth mindset and take pride in driving clarity, alignment, and momentum
• YOU WANT TO CHANGE THE FUTURE OF ONLINE RETAIL

You’ll make an impact by:

Partner Management

• Own day-to-day communication with high profile external partners & suppliers to ensure alignment on weekly production, sample flow and approvals
• Monitor and report against contractual SLAs, escalating risks and driving mitigation plans
• Partner with internal stakeholders (Product, Ops, Legal, Engineering, Merchandising) to resolve issues quickly and ensure teams remain aligned

Program Operations & Reporting

• Support the development and rollout of new tools, workflows and SOPs
• Operationalize and oversee the creation of custom tooling to maximize efficiencies
• Monitor operational performance metrics and web analytics to analyze and report out on item page content quality, insights, and opportunities - weekly, monthly and quarterly.

Execution Support

• Support your Director in managing OKRs across multiple interactive content programs
• Solicit, evaluate and apply suggestions for improving overall item page and content experience.
• Create documentation and dashboards to increase visibility across SLT

Minimum Qualifications

• Bachelor’s degree in Business Administration, Engineering, Operations or related field, and 3+ years in eCommerce operations, program management, partnerships, or related area
• Exceptional project management, communication and stakeholder management skills
• Strong attention to detail with experience building reporting tools and dashboards
• Confident in managing external partners with strong professional communication skills
• Proficient in excel & data analytics
• Ability to work onsite in Bentonville Home Office 5 days per week

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great…