Senior Account Manager

About the Role

We're hiring a Senior Account Manager to own strategic client relationships and lead the delivery of exceptional benefits consulting. This role is ideal for someone who can balance hands-on execution with strategic consulting—serving as a trusted advisor who leads renewals, navigates complex benefits challenges, and delivers innovative solutions tailored to each client's unique needs.

At Benbase, you'll be at the forefront of transforming how benefits consulting works. You'll have access to cutting-edge AI-powered tools and automation that eliminate the busywork and amplify your strategic impact. You'll work with ambitious, growth-focused clients who value innovation and expect their benefits partner to be a true extension of their leadership team. And you'll play a critical role in mentoring our Account Management team, shaping service delivery standards, and building the future of Benbase as we scale.

This is a chance to do the work you love—building deep client relationships, solving complex challenges, and delivering creative strategies—while helping us dismantle the outdated practices that keep this industry stuck. At Benbase, you get to be the change that makes benefits smarter, simpler, and more strategic.

• Client Leadership & Strategy — Lead a portfolio of 20-40 complex clients through the full benefits lifecycle—from renewal strategy and carrier negotiation to compliance management and open enrollment. Design innovative solutions informed by data and market trends, foster executive-level relationships, and serve as the trusted advisor.
• Develop and present strategic deliverables, including renewal presentations, financial reporting, member education, and compliance management. Collaborate cross-functionally to leverage technology, streamline workflows, and enhance client experience.
• Mentor Account Managers through active coaching and knowledge sharing. Partner with leadership to refine workflows, implement process improvements, and drive service delivery excellence.

• Foundation: 7+ years benefits consulting experience | 5+ years independently managing accounts | Active life & health insurance license | Bachelor's degree or equivalent
• Expertise: Deep knowledge of benefit products, funding structures, and compliance | Proficient with benefits platforms and AI/automation tools | Strong analytical and financial acumen
• Capabilities: Strategic consulting and problem-solving | Exceptional communication (executive presentations, public speaking) | Executive relationship building with track record of retention | Detail-oriented with commitment to accuracy | Self-motivated with strong independent judgment | Mentorship and informal leadership | Adaptability and enthusiasm for innovation | Spanish fluency is a big plus

This is a remote position but preferred candidates will be based in San Francisco or the surrounding area and bring recent experience supporting California-based employer groups of 50-500 employees.

• A Rare Chance to Transform Benefits Consulting Join a mission-driven, high-growth company that's reimagining how benefits consulting works. Your expertise will directly shape client success, team development, and Benbase's service model as we scale.
• Direct, Visible Impact Your work will be felt immediately—by the clients you serve, the team members you mentor, and the company's trajectory. You'll have the autonomy to drive outcomes and the support to do your best work.
• Access to Cutting-Edge Technology Leverage AI-powered tools, automation, and modern workflows that eliminate busywork and amplify your strategic impact. Get equipped with the technology that lets you focus on what you do best: strategic consulting and relationship building.
• Work alongside benefits professionals who are passionate about excellence, innovation, and client success. Your expertise and voice will shape how we serve clients and reimagine an outdated industry.
• Professional Growth & Development As Benbase scales, you'll have opportunities to expand your portfolio, grow in leadership, mentor others, and shape the future of our service delivery. We invest in your growth…