Insurance Operations Coordinator

Account Services Department

At Safety National, we don't just offer jobs - we build careers with purpose! Since 1942, we've been an industry leader, valuing integrity, teamwork, and stability while providing competitive rewards, top‑tier benefits, career growth opportunities, and flexible work options that promote balance. With tuition reimbursement, wellness perks, and a strong community impact, we invest in your success – both personally and professionally.

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This opportunity is in the Account Services department.

As an Insurance Operations Coordinator, you'll play a vital role in delivering client support for our Large Casualty operational functions. In this role, you'll work closely with internal teams and external partners to support policy issuance, manage account activity, and help drive operational efficiency.

You’ll be responsible for coordinating submission setup, analyzing account details, tracking business activity, and assisting with system monitoring and issue resolution. Your ability to stay organized and manage multiple time‑sensitive priorities will be essential as you support business operations with precision and accuracy. Strong communication skills will allow you to effectively collaborate with stakeholders, follow up on critical information, and deliver a high standard of customer service.

Non‑Exempt: This position is classified as Non‑Exempt under federal wage and hour laws. As such, you will be required to clock in and out for all hours worked and will be eligible for overtime pay for any hours worked over 40 in a given workweek.

College degree preferred, preferably in a business‑related field or a related discipline.

• Proficiency in Microsoft Office Suite at an intermediate level
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Effective communication skills with the ability to interact professionally with internal and external stakeholders
• Ability to learn and navigate systems and supporting applications
• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
• This position allows for a hybrid work schedule which includes a minimum of 3 days per week in our St. Louis Corporate Office, located at 1832 Schuetz Rd. Saint Louis, MO. All employees are required to submit work from home requests and follow our Work From Home policy, which will be provided to all candidates selected to interview.

• Experience supporting insurance operations or policy lifecycle processes
• Insurance designations or progress toward industry certifications
• Exposure to account servicing, underwriting support, or policy administration functions

This position allows for a hybrid work schedule, requiring a minimum of 3 days per week at our St. Louis Corporate Office, 1832 Schuetz Rd., Saint Louis, MO.

The target base salary range for this position is $46,000 to $60,000. Compensation for the successful candidate will consider the candidate’s particular combination of knowledge, skills, competencies, experience and geographic location.

Protect the confidentiality, integrity and availability of information and technology assets against unauthorized disclosure, destruction and/or alteration, in accordance with Safety National policies, standards, and procedures.

Total Rewards That Put Employees First – Our comprehensive total rewards package includes competitive base salary, holiday bonus, incentive awards, generous health, dental and vision coverage, health savings accounts, a 401(k) retirement savings match and an annual profit‑sharing contribution. We offer family‑forming benefits for adoption, fertility, and surrogacy, generous paid time off, paid holidays, paid parental and caregiver leave, a hybrid work environment, and company‑paid life insurance and disability.

Professional growth and development opportunities, employee recognition and well‑being programs are also part of the package.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.