Vendor Business Manager

About the Role

This role focuses on the strategic leadership and relationship of TD SYNNEX vendors to achieve the best financial performance for assigned product lines. Oversees, identifies and understands vendor needs and strategic objectives. Manages the overall operational aspects of large vendors and is accountable for sales growth and attainment of profit goals.

• Responsible for overseeing and forecasting incremental funding proposals at the vendor level as well as meeting/exceeding monthly revenues, net gross margin percentages and gross margin dollars.
• Utilizes financial data to provide strategic recommendations for enhancing profitability and operational efficiency.
• Manages vendor relationships at highest level and serves as the main point of contact for vendors, maintaining open lines of communication. Develops, monitors and recommends plans for the vendor, TD SYNNEX business relationship on a tactical and strategic level.
• Identifies and drives new vendor opportunities with particular emphasis on the development of new services that blend unique vendor resource/capability along with a TD SYNNEX service/capability to create a unique value proposition.
• Makes recommendations to procurement and supply chain teams to implement effective inventory management strategies.
• Acts as the primary operational escalation point for vendor lines and proactively identifies and resolves operational challenges or bottlenecks.
• Acts as subject matter expert (SME) for assigned vendor's technology and programs.
• Meets and interacts regularly with executives to discuss product trends, performance, profitability and results of product line promotions.
• Communicates vendor strategies, manages rebate programs, develops programs to support business unit direction, and collaborates with Marketing to drive demand.
• Negotiates large-scale contracts, managing key vendor relationship at an executive level ensuring alignment with organizational goals.
• Conducts quarterly vendor business reviews and participates in marketing events.

• Provides sales support and proactively works with sales teams executives to find new opportunities.
• Provides highest level of product knowledge, insights, and sales support to help drive successful sales initiatives.

• Serves as a mentor and trainer to lower level roles or when onboarding new hires.

• 5+ years of relevant experience.
• Bachelor’s degree or equivalent practical experience.
• Proficient in using common office equipment.
• Basic data entry, mathematical, and problem‑solving skills.
• Strong communication skills in English and other relevant languages, including formal presentations.
• Engages effectively with senior management, skilled negotiator.
• Demonstrates leadership qualities, initiative, and assertiveness.
• Excellent organizational and time management skills, adaptable to change.
• Upholds social, ethical, and organizational standards, maintains confidentiality.
• Self‑motivated, able to work independently, and collaborate effectively.
• Comfortable with prolonged phone use and stationary or active work.
• Quick learner, adaptable to new systems and technology, proficient in advanced computer systems and applications.
• Flexible for occasional non‑standard work hours or overtime in a remote/work‑from‑home office environment.

At TD SYNNEX, our values guide everything we do:
Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on‑demand courses.
• Elevate Your Personal Well‑Being: Boost your financial, physical, and mental well‑being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity…