Change Manager; Remote - Eastern​/TIME

Job Summary

The position of Change Manager reports directly to the VP, Change Management within Strategic Portfolio Management. Although this role does not entail direct supervisory duties, the individual wields substantial influence by collaborating effectively with Strategic Operations and engaging key stakeholders to drive successful outcomes.

This individual will conduct Change Management Strategies applying the Prosci® methodology, including sponsor & leadership alignment, engagement, readiness, learning and development, support, and reinforcement for Arch Insurance North America’s strategic goals.

• Apply a structured change management multidisciplinary approach for managing initiative-driven change, organizational transformation, and culture change across the Strategic portfolio of initiatives.
• Collaborate with the VP, Change Management on Change portfolio health and reporting.
• Conduct stakeholder analysis, change impact assessment, change readiness assessment, and change measurement for Strategic initiatives, present actionable findings, provide updates and briefings to inform decision-making.
• Create initiative‑specific change plans working with initiative owners and project managers to drive the change execution plan.
• Measure levels of awareness and adoption through the execution of pulse surveys/interviews and manage gaps through change mitigation plans.
• Develop executive report outs for the Change Impact assessments and for Pulse Survey results.
• Identify training requirements in coordination with HR – Learning & Development where appropriate.
• Enable initiative teams (Business Sponsors, Initiative Owners, and Delivery teams) in integrating change management activities into their project plans.
• Facilitate training activities, encompassing the planning and execution of all logistics necessary for training delivery.
• Engage and empower all levels (executives, middle managers, individual contributors) within the organization throughout the change lifecycle.

• 5+ years of organizational change management experience.
• Experience managing change and using business analysis to assess impacts of change.
• Experience facilitating and delivering complex change management initiatives.
• MS Suite and presentation development skills.
• Data analytic skills.
• Strong interpersonal skills and ability to work effectively with internal/external partners in a diverse and dynamic environment.
• Ability to develop solid relationships with key stakeholders and build productive partnerships, interact, and engage with Executive‑level stakeholders.
• The position requires mature judgment, drive for results, a pragmatic and problem‑solving mindset, and communication skills (both oral and written).
• Must have ability to gain “buy-in” and influence without authority.

• Bachelor’s degree in a related field.
• Required Change Management certification:
  Prosci® Certified Change Practitioner.

$100,000 – $125,000 per year (base salary, incentive eligible).

• Comprehensive benefits package that includes multiple medical plans plus dental, vision, and prescription drug coverage; a competitive 401(k) with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D insurance as well as Short and Long‑Term Disability;
  Paid Parental Leave up to 10 weeks;
  Student Loan Assistance and Tuition Reimbursement;
  Backup Child and Elder Care; and more.