Director, Third Party Management

Position

Director, Third Party Management (TPM) - Capital One, Canada.

161 Bay Street, Toronto, Ontario.

• Lead and develop a team of supplier managers across one or more major spend categories, and manage operational components and change programs (e.g., supplier transition, platform migration, new outsourcing, etc.).
• Accountable for proper invoice review, reconciliation and payment for assigned categories.
• Partner with internal budget owners to deliver against operating or marketing budgets and achieve year-over-year cost savings.
• Negotiate all managed third-party relationships and produce regular performance-related reporting.
• Manage onboarding/offboarding of third parties and resolve performance issues or escalations.
• Proactively identify and mitigate category risks and synthesize risk and performance data into a holistic assessment of assigned third parties.
• Ensure TPM policy requirements and audits for all managed third-party relationships.
• Collaborate with internal risk groups to maintain compliance with all relevant requirements.
• Stay aware of the external marketplace related to third parties and identify mutually beneficial opportunities.
• Travel to various third-party sites and corporate locations as required.

• At least 10 years of experience working in a cross-functional environment.
• At least 5 years of people-leadership and development experience.
• Deep subject-matter expertise in third-party selection, negotiation, communication, and management.

• Bachelor’s degree in Business Administration, Finance, Supply Chain Management, or related field.
• Experience in supplier management, supplier oversight or third-party risk management roles.
• Experience in banking, finance or another highly regulated industry.
• Outstanding communication and relationship-building skills.
• Ability to influence and persuade senior executives and provide clear project guidance.
• Strong business judgment on contract and commercial issues.
• Strong problem identification and problem-solving skills.

Hybrid work environment with three days in the office. Work-from-home allowance and a convenient head office location. Up to $3,000 in mental-health coverage and up to $5,000 in tuition subsidies per year.

Capital One Canada is an equal-opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and provide reasonable accommodations as needed.