Trainer; Online Casino

Responsibilities

• To prepare and update the training material/sessions and take full responsibility of training plans
• Ensure the correct skills of each game are taught to the trainees.
• Assist in the continuing development of the training and recruitment program.
• Always be acquainted with all changes in procedures and assess and report the impact of such changes on the Training program to your manager.
• Report to your manager about sickness and/or changes in the schedule.
• Attend meetings, re‑trainings and improve the quality of work whenever necessary.
• Take responsibility to finish duties in and outside of working hours.
• Be at the designated work place on time and in the appropriate work attire/uniform.
• Report any failure by a team member to meet the company standards, to follow procedures or the legal requirements.
• Ensure all procedural, legal and disciplinary procedures are followed by the trainees.
• Follow any reasonable request made by the company that meets the needs of the business.
• To liaise with recruiters and other members of the recruitment team and follow internal procedures.
• To create and schedule in new training groups.
• To attend to the trainees training on the Hot Stand by tables.
• To attend and assess the trainee’s examination.
• To fill in Training Documents and reports.
• To schedule and hold re‑training sessions with existing employees in order to improve the quality of work.
• To work closely with the Uniform Specialist in regard to uniform orders.
• To cross‑train with Floor Operations to ensure ability to work as a Floor Supervisor based on business needs.
• To perform other ad‑hoc duties and projects as asked by your direct manager, which are related to this position and which meet the qualifications.
• To replace team members during their vacations, sick leaves and other absences. Replacement takes place during working time, and it is not considered as additional work.

• Knowledge of computer programs such as Microsoft Office
• Excellent communication and presentation skills
• Previous experience as a Game Presenter preferred
• Knowledge of all game types offered
• Ability to work a flexible schedule, specifically on Swing and Owl shifts
• Ability to act as a role model in professional appearance in a business environment