Senior Proposition Manager

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade - wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America.

Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively

We're seeking a strategic and commercially minded Proposition Manager to lead the development, positioning, and lifecycle management of our payments propositions. In this high-impact role, you'll shape how we deliver value through our embedded payments capabilities - ensuring our propositions are compelling, differentiated, and aligned with the needs of our ERP customer base.

You'll work cross-functionally with Product, Sales, Marketing, and Customer Success teams to bring ideas to life - from concept and go-to-market strategy to in-life optimization. If you're passionate about simplifying complex workflows and improving customer outcomes through software, this is the role for you.

Key Responsibilities:

* End-to-End Proposition Ownership:
Lead the strategy, development, and optimization of propositions for specific payments products or customer segments within our ERP/SaaS ecosystem.

* Customer and Market Insight:
Conduct and synthesize market, competitor, and customer research to identify new opportunities and validate proposition ideas.

* Value Proposition Development:
Define compelling, differentiated value propositions that clearly articulate customer benefits and commercial impact.

* Cross-Functional Collaboration:

Work closely with Product, Sales, Marketing, and Customer Success to bring propositions to life, ensuring consistency across all channels.

* Go-to-Market Strategy:
Shape go-to-market plans and messaging, aligning internal teams around proposition positioning and launch.

* Commercial Modeling:
Build business cases and pricing strategies to support proposition development and investment decisions.

* Performance Monitoring:
Monitor proposition performance post-launch, using data and feedback to iterate and improve outcomes.

Customer Advocacy:
Be a champion for the customer, ensuring their needs and pain points are at the core of every proposition.

Skills, Knowledge and

Experience:

You're a strategic thinker with a strong commercial and customer-first mindset. You know how to develop and scale propositions in SaaS environments and understand the unique needs of ERP customers.

What You'll Bring:

* Experience in proposition development, product marketing, or commercial product roles - ideally within SaaS, ERP, fintech, or B2B software.

* Strong commercial and analytical acumen, including pricing, business case development, and market analysis.

* A track record of successfully launching and optimizing customer-facing propositions.

* Ability to conduct and synthesize customer and competitor research into actionable insights.

* Excellent communication and stakeholder management skills across technical and non-technical teams.

* A collaborative and proactive approach, comfortable working in fast-paced, cross-functional environments.

A passion for solving customer problems and delivering measurable business value

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name - Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams.

Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and…