Market Research Analyst

Job Location

MA Office
211 Congress St
3rd Floor
Boston, MA 02110, USA

Opensignal is the leading global provider of independent insight and data into network experience and market performance. Our user-centric approach allows communication providers to constantly improve their network and maximize commercial performance. Leading analysts, investors, and financial institutions place a high value on our independent analysis, and we are regular contributors to their reports.

Real network experience is our focus, and ultimately, that’s what influences customer choice. Our mission is to advance connectivity for all, and here at Opensignal, the team is leading the industry in enabling operators to link their network experience and market performance in a way that has never before been possible.

We’re looking for an Analyst to join our Client Analytics & Insights (CAI) team. The CAI team provides an advisory service that turns Opensignal s proprietary data into useful market insights for our clients. The Analyst will play a key role in engagements with one or more major client accounts – working to create and communicate high-value insights from our data with direct client interaction.

The Analyst will apply creativity, analytical curiosity, and industry knowledge to our client’s most critical business questions. The role involves working with large, complex data sets, translating data into a compelling narrative, developing actionable insights and recommendations, and representing the Opensignal brand in client communications.

Including but not limited to:

• Develop and execute novel and complex analysis that leverages Opensignal s proprietary data and other in-house data sets.
• Apply tools such as Excel, SQL, and R to extract data, create reports, and deliver client insights.
• Research and analyze key industry trends, events, and players to serve as an industry expert.
• Tell stories with data by examining data and developing narratives about market trends and implications for clients.
• Develop and deliver client presentations, including PowerPoint presentations for in-person and remote delivery.
• Engage with assigned clients by delivering regular reports, responding to ad-hoc requests, and proactively identifying risks and opportunities.
• Support relationships with assigned clients to ensure high levels of client satisfaction, support contract renewals, and drive sales of new products.
• Partner with sales and marketing to communicate Opensignal s capabilities, product suite, and market insights to clients and prospects.
• Understand and anticipate client needs to drive research, product development, and client priorities.
• Evaluate data collection methods and procedures to ensure validity, applicability, efficiency, and accuracy.

• 1-2 years of experience in business analysis, data analysis, market research, or management consulting.
• Experience planning and executing novel analysis of diverse data sets.
• Excellent critical thinking and problem-solving skills.
• Proficiency with Excel and SQL, R, or VB for big data analysis.
• Client service experience or experience supporting diverse internal stakeholders.
• Strong business writing and presentation development skills.
• Strong oral presentation skills and the ability to think on your feet.
• Experience working cross-functionally to achieve objectives.
• Ability to thrive in fast-paced and unstructured environments.

Opensignal is the leading global provider of independent insight and data into network experience and market performance. Our user-centric approach allows communication providers to constantly improve their network and maximise commercial performance. Leading analysts, investors and financial institutions place a high value on our independent analysis and we are regular contributors to their reports.

We believe we are stronger when we celebrate our differences and promote an inclusive culture. We offer a flexible approach to work-life balance in a remote-hybrid setup. We ll help you get set up with the essentials to work from home or the office. We also offer an attractive range of benefits, including:

• Co…