Sales Support Analyst

Job Description

CGI is one of the world’s largest independent IT and business consulting services firms, helping clients across industries accelerate digital transformation and deliver meaningful business outcomes. With a global presence, deep industry expertise, and a collaborative culture, CGI empowers professionals to innovate, solve complex challenges, and build lasting client partnerships.

Join CGI’s high-performing Trade Finance and Payments business unit focused on delivering exceptional client engagement and operational support. In this role, you will play a key role in the strategic sales process by conducting product demonstrations of CGI Trade
360, a sophisticated banking software platform, to prospective clients. Success in this role requires developing a deep understanding of the platform as well as the day-to-day operational responsibilities of banking professionals utilizing trade finance technologies.

CGI Trade
360 enables banks to provide the full range of traditional trade, payables, receivables, and cash management services to their customers—anywhere, anytime—through a single, integrated, and global platform. This role requires the ability to effectively position platform capabilities within client discussions, demonstrations, and proposal responses. You will collaborate directly with senior business development leaders to improve the speed, consistency, and quality of proposal development efforts while providing guidance throughout the RFP development lifecycle.

Working closely with technical specialists, sales executives, and account leaders, you will help transform complex concepts into compelling, client-focused narratives while supporting business process optimization, readiness activities, and cross‑functional alignment.

This position can be located in any U.S. or Canada CGI office. Remote work may be considered for the right candidate.

• Develop a strong understanding of CGI’s Trade
  360 platform and trade and supply chain finance technology solutions
• Lead and support CGI Trade
  360 product demonstrations for prospective clients
• Provide guidance and support throughout the RFP development process to ensure high-quality, client-focused proposal submissions
• Support the full Request for Proposal (RFP) lifecycle, including development of high-quality client responses
• Translate Trade
  360 platform capabilities into compelling business value propositions aligned to client requirements
• Manage and maintain demo and marketing environments, including testing activities during update cycles
• Facilitate collaboration and alignment across IT, business partners, leadership, and sales teams
• Maintain and continuously improve process documentation to ensure operational accuracy and consistency
• Deliver reporting, metrics, and visual presentations that provide actionable insights to leadership
• Support workshops, proofs of concept, client presentations, and related sales enablement activities

• Excellent presentation and client communication skills
• Strong facilitation, stakeholder engagement, and cross‑functional collaboration capabilities
• Exceptional organizational skills with strong attention to detail
• Strong verbal and written communication abilities
• Ability to manage multiple priorities and deadlines simultaneously
• Demonstrated analytical, documentation, and reporting expertise
• Proven problem‑solving capabilities with the ability to evaluate options and recommend solutions
• Direct experience within trade finance, financial services, or banking technology environments
• Experience supporting client‑facing sales activities including demos, presentations, and RFP responses
• Knowledge of CGI Trade
  360 platform capabilities, including trade finance, payables, receivables, and cash management functionality

• Bachelor’s degree with 4+ years of experience as a product analyst, business analyst, or similar role in a digital or operational transformation environment OR High School Diploma with 8+ years of specialized industry experience
• Strong understanding of trade finance transaction workflows and operational processing
• Ability to guide stakeholders through the…