Business Segment Manager

Business Segment Manager page is loaded## Business Segment Manager remote type:
Remote locations:
Hartselle, AL, USAtime type:
Full time posted on:
Posted Todayjob requisition :
JR-157394

From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 — all while keeping the heart of “People Build Businesses” alive. Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries.

We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people.
* Sonoco’s Reels and Plugs division is an industry leader in the production of industrial-grade packaging products for the paper industry. Sonoco Plugs stands out as the leading producer, recycler, and supplier of high‐quality molded wood core plugs—critical components in paper roll production, handling, and packaging.  With a strong reputation for quality, reliability, and service, Sonoco supports paper mills across North America and exports to major global markets, making it one of the most trusted names in core plug solutions worldwide.
* The Business Segment Manager – Plugs is responsible for leading the strategic direction, growth, and performance of the plug product segment within the Reels & Plugs division. This role owns the overall plug business, serving as the primary commercial leader across key customer accounts, with a focus on strengthening mill-level relationships, expanding corporate engagement, and driving profitable growth.

This position operates without direct reports but requires strong cross-functional leadership and influence, partnering closely with regional Account Managers and Customer Service teams to ensure alignment, accountability, and execution of business objectives.
** What you'll be doing:
*** Own the commercial performance of the plug segment, including revenue growth, margin improvement, and market share expansion
* Develop and execute segment-level strategic plans aligned with division and company objectives
* Identify and prioritize growth opportunities across existing and prospective customers
* Establish and maintain strong relationships with key stakeholders at customer mills
* Expand engagement at the corporate level to influence broader sourcing strategies and long-term partnerships
* Serve as the primary escalation point for customer concerns related to the plug segment
* Identify new applications, product innovations, and value-added opportunities within existing accounts
* Partner with internal teams (engineering, operations, product development) to deliver tailored solutions
* Drive pipeline development and conversion of strategic opportunities
* Provide direction and commercial leadership to regional Account Managers supporting plug accounts
* Drive accountability for execution of segment strategies at the regional level
* Collaborate with Customer Service to ensure high levels of responsiveness, accuracy, and customer satisfaction
* Align internal stakeholders around priorities, forecasts, and customer expectations
* Monitor and analyze segment performance, including sales trends, profitability, and customer activity
* Develop forecasts and provide regular updates to senior leadership
* Use data and insights to inform decision-making and continuous improvement

This is a remote position with the ideal location in the Southeastern US: AL, GA, SC, TX, AR,LA.
** We'd love to hear from you if:
*** Bachelor’s degree in Business, Engineering, or related field required
* 7–10+ years of experience in sales, account management, or commercial leadership within manufacturing or industrial environments
* Experience managing large, multi-site customer relationships (mill experience strongly preferred)
* Strong strategic thinking and business acumen
* Proven ability to influence without direct authority
* Excellent relationship-building and communication skills across all organizational levels
* Demonstrated…