Client Success Manager

Client Success Manager page is loaded## Client Success Manager locations:
Remote time type:
Full time posted on:
Posted Todayjob requisition :
R0040467

KPI Monitoring and Reporting:
You will track and report on essential revenue cycle KPIs, including days in AR, denial rates, and overall AR, ensuring that clients are meeting their financial objectives. You will generate reports that provide insights into these KPIs, helping clients make informed decisions.

Data-Driven Decision Making:
You will analyze client data to identify trends, areas for improvement, and opportunities to optimize revenue cycle processes. Your data analysis will directly contribute to enhancing client outcomes.
· Client-Centric Solutions:
You will anticipate client needs within the context of revenue cycle management and tailored solutions to improve their operational and financial performance.
· Communication and Problem-Solving:
You will effectively communicate findings and insights related to KPI performance to internal teams and clients, while proposing data-driven solutions to address any identified issues.
· Task Management and Adaptability:
You will manage multiple client accounts, prioritizing tasks effectively to meet client deadlines and adapting to varying client needs and challenges.

What we are looking for:
· Strong Analytical and Problem-Solving

Skills:

You excel in analyzing revenue cycle data, identifying trends, and solving problems related to KPI performance and revenue cycle processes.
· Proficiency in Data Analysis Tools:
You are proficient in using tools such as Excel, SQL, and Tableau to analyze client data and generate insightful reports that drive decision-making.
· Understanding of Revenue Cycle Management:
You have a basic understanding of healthcare revenue cycle management processes and can apply this knowledge to improve client KPIs and financial output.

Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia.
Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams!
Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional “Perks”!
* We empower our employees to make a difference
* We have an award winning culture
* We offer opportunity to learn
* We are financially strong and we are owned by the largest software company in Canada (CSI)
* We have fun!

Follow us on social media to learn more about our company values, culture and initiatives!
** Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
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