Strategic Account Manager, Supply Partnership

Strategic Account Manager - Publisher Partnerships

Location:

Austin, TX, US

AdGem, part of AdAction, is one of the fastest‑growing rewarded advertising platforms, driving premium engagement for mobile apps, loyalty programs, and consumer brands. We are expanding our Publisher Partnerships team and look for a Strategic Account Manager to manage, optimise, and grow long‑term publisher relationships across our global supply base.

• Own a portfolio of publisher accounts and be accountable for revenue retention, growth, and supply health.
• Develop a deep understanding of each partner’s monetisation goals, traffic mix, audience behaviour, and optimisation levers.
• Monitor inventory performance and implement ongoing optimisation to improve eCPM, fill rate, EPC, conversion rate, and user quality.
• Identify and execute expansion opportunities including additional placements, new formats, GEO expansion, product adoption, and technical integrations.
• Track pacing and performance trends across accounts to ensure consistency and scalability.
• Support quarterly and monthly forecasting for assigned partners.
• Serve as the primary point of contact for publisher stakeholders.
• Lead regular performance syncs and strategic planning sessions.
• Translate complex performance data into clear, actionable recommendations.
• Proactively manage risks such as declining engagement, policy issues, fraud signals, or shifting partner priorities.
• Advocate for publisher needs internally while balancing AdGem business goals.
• Partner closely with Sales, Solutions, Product, and Finance teams to support partner success.
• Coordinate post‑onboarding and post‑integration support for new publisher launches.
• Provide structured feedback from partners to inform future product and platform improvements.
• Work with Finance on commercial terms alignment, billing questions, and growth‑ready contract structures.
• Build strong knowledge of rewarded advertising, offerwalls, loyalty monetisation, and mobile app growth.
• Stay current on platform policy changes, attribution shifts, privacy updates, and market dynamics.
• Represent AdGem professionally in select partner meetings and industry conversations.

• 1–4+ years of experience in account management with a preference for experience in adtech, mobile monetisation, publisher management, or performance marketing.
• Proven success managing and growing relationships with measurable revenue retention and expansion.
• Foundational understanding of performance marketing metrics including CPA, EPC, eCPM, CTR, conversion rate, LTV, retention, and ROAS.
• Strong analytical skills and proficiency with data and reporting tools.
• Excellent communication and presentation skills with comfort presenting to both day‑to‑day operators and senior stakeholders.
• Highly organised, proactive, and comfortable operating in a fast‑paced, performance‑driven environment.
• Willingness to travel for key partnership meetings and industry events.
• Located in the Denver, Chicago, or Austin areas.

• Health, vision, and dental insurance.
• Up to 6% 401(k) match with no vesting period.
• Generous PTO + company holidays.
• Paid parental leave.
• Team outings and happy hours.
• Weekly Uber Eats credit.
• Home office stipend.
• Annual learning and development stipend.
• Annual wellness stipend.
• On Target Earnings Range: $90,000 – $130,000 (Actual compensation will depend on experience and performance.)