Sr. Sales Strategy & Operations Analyst

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM).

The Sr. Sales Strategy & Operations Analyst supports the sales organization, driving revenue growth and operational efficiency. They are a trusted advisor for senior sales leaders, focusing on improving productivity, analyzing performance metrics, supporting key strategic initiatives and annual planning. The role blends analytical insight, business acumen, and strong cross‑functional partnership with teams such as Sales, Marketing, Finance, and HR.

This position is an individual contributor role reporting to a Sr. Director of Sales Strategy and Operations.

Responsibility

• Advise sales leaders in driving revenue growth and improved efficiency across the region or business segment
• Own end‑to‑end performance analytics and root‑cause assessment from demand generation through post‑sales, translating insight into prioritized actions and measured outcomes
• Support forecasting processes and reporting, enhancing visibility into sales and management activities
• Establish organizational design and growth needs, including headcount tracking, quota allocations, and organization charts
• Support annual strategic planning and the recurring business review cadence (quarterly/monthly)
• Collaborate with supporting functions (Finance, Business Development, Marketing, etc.) for effective regional or business unit support
• Support critical operational and strategic projects aimed at increasing sales productivity and operational excellence

Hybrid: Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.

Basic

• 5+ years in sales strategy, consulting, investment banking, or related strategy and operations fields
• Experience with SQL/Snowflake, Salesforce CRM, and Excel/Sheets

Preferred

• Prior experience in B2B GTM strategy (especially SaaS)
• Strong analytical skills
• Proven ability to analyze large datasets and translate data into actionable insights
• Effective verbal and written communication skills
• Demonstrated ability to work collaboratively, make effective decisions with incomplete information, and manage complex projects
• Proven diplomacy, integrity, negotiation skills, and bias for action with a results‑driven mindset

Pay for this position is based on a number of factors including geographic location and may vary depending on job‑related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $ - $ base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $97,000.00 - $ base salary

This role is also eligible for the following:

• Bonus:
  Sales personnel are eligible for variable incentive pay dependent on their achievement of pre‑established sales goals. Non‑Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up…