Director of Operations

Full Time
• Hybrid Remote
• Greater Vancouver or Greater Toronto areas

Endor Health is a Canadian health‑tech company on a mission to modernize the way that 6 million Canadians with diabetes access drugs, devices, care, funding and support. We launched in 2024 inspired by our co‑founder’s own journey being diagnosed and living with type 1 diabetes. Learn more about us at

This is not a traditional operations role. You will be the connective tissue of the company — owning the day‑to‑day running of our pharmacy locations, our finances, our facilities, and our people operations, while tackling high‑priority special projects alongside the CEO.

The right person for this role gets energy from closing loops. They are comfortable switching from a vendor negotiation to a hiring screen to a budget reconciliation in the same afternoon — and they wouldn’t have it any other way.

This is a rare opportunity to grow into a senior leadership role as the company scales. You will have real ownership from day one.

• Support our Pharmacy Managers on day‑to‑day operations across all Endor Health pharmacy locations
• Identify and resolve operational bottlenecks before they become problems
• Build and document processes and SOPs so the company can scale without chaos
• Liaise with pharmacy staff to ensure smooth, compliant, patient‑centered operations
• Help with reporting, inventory management and optimization
• Build relationships with key suppliers and partners to optimize financial and business outcomes

• Own relationships with landlords, property managers, and maintenance vendors
• Ensure all locations are compliant, safe, and well‑maintained
• Manage leases, renewals, and any facility‑related projects or build‑outs

• Manage accounts payable and receivable, vendor payments, and expense tracking
• Own the budgeting process for operational spend; flag variances and optimize costs
• Coordinate with external accountants and ensure financial hygiene across the business
• Support the CEO with financial reporting and ad hoc analysis

• Own the full transactional HR lifecycle: job posting, candidate screening, interview coordination, and onboarding
• Maintain HR records, manage employment documentation, and ensure compliance with applicable regulations
• Be a reliable, fair first point of contact for staff questions and workplace issues

• Partner with the CEO on strategic initiatives that don’t fit neatly into any box
• Drive projects from ambiguous start to concrete outcome
• Be the person who raises their hand when something important needs owning

• This is a hybrid / remote role. You don’t have to report into any given location every day, but it’s important that you are able to be present at our facilities with reasonable frequency
• We are looking for candidates in the Greater Vancouver or Greater Toronto areas
• Ability to travel to our facilities or partner sites from time to time

• 4–8+ years of experience in operations, accounting, consulting, finance, or a similar high‑breadth role at a startup or growth‑stage company
• Has knowledge and experience with managing the financial operations of a startup company
• Comfortable with ambiguity; you build the structure when there isn’t one
• Low ego about the work — you will do things that don’t appear on a fancy job description, and you’re fine with that
• Exceptionally organized and reliable; people describe you as the person who “never drops a ball”
• Strong written and verbal communicator
• Bonus: experience in healthcare, pharmacy, or another regulated industry

• Hybrid/remote work environment; you get to choose where you work most of the time
• Competitive salary commensurate with experience
• Meaningful early‑stage equity
• Opportunity to make a real impact on the health and happiness of Canadians with chronic disease
• Direct access to and partnership with the founding team
• A genuine opportunity to shape how this company is built

If your career is defined by “I’ve always just been the person who figures it out” — we want to hear from you.