Procurement Specialist - Operations; US​/Europe, Remote

Procurement Specialist - Operations (US/Europe, Remote)

Location: Remote, US (preferred), Europe (max 6h time difference to EST) |
Full-time

Why to Apply

Web Pros is committed to empowering businesses worldwide through cutting‑edge solutions in web hosting, billing automation, infrastructure, server management, and online marketing. Since our founding in 2017, we’ve rapidly grown into a global leader, expanding our robust portfolio to include industry‑defining brands such as cPanel & WHM, Plesk, WHMCS, Solus

VM, NIXStats, XOVI, Social Bee, Sitejet, and Comet Backup.

Today, we power 85 million+ websites across 900,000+ servers worldwide, backed by a 600+ strong team of dedicated professionals spanning multiple continents. At Web Pros, we embrace a fully remote, borderless workplace with a focus on flexibility, autonomy, and work‑life balance.

The Operations team supports internal processes across the company, and we’re looking for a detail‑oriented, organized, and resourceful Procurement Specialist to support procurement. This role ensures that purchasing workflows run smoothly from request to approval, and stakeholders across the organization get the tools and services they need with full compliance and accountability.

30 Days
:

• Get fully onboarded with our internal tools (e.g. Confluence, Jira, Slack, shared folders)
• Familiarize yourself with current procurement and vendor coordination processes
• Meet key cross‑functional stakeholders involved in procurement (Finance, Accounting, Legal, Engineering, etc.)
• Shadow live procurement cases and observe internal review and approval steps

60 Days
:

• Begin managing smaller procurement requests independently with little oversight
• Establish working rhythms with Accounting, Legal, and stakeholders
• Identify opportunities to improve the flow of communication and clarity in handoffs

120 Days
:

• Confidently support complex procurement requests by coordinating between teams and tracking progress in Jira
• Provide feedback on internal workflows based on real cases, especially where gaps or ambiguities affect turnaround
• Assist with maintaining procurement documentation and updating stakeholders on evolving best practices

180 Days
:

• Act as a reliable coordination partner for procurement workflows, ensuring vendors are supported and internal processes are followed
• Champion consistent usage of internal tools and guidance, helping stakeholders engage the system effectively
• Collaborate with the Operations team to support future improvements or scale processes as needed

As a fully integrated member of the Operations team, you will play a key role in sustaining and evolving our procurement workflows. You will consistently collaborate across departments to ensure requests move smoothly from intake to execution, while identifying areas where tooling, documentation, and processes can be refined.

• Are highly organized, resourceful, and thrive in a fast‑paced environment
• Are passionate about process improvement
• Can comfortably engage with vendors and high‑level stakeholders
• Have experience working with global time zones and with cross‑functional teams
• Have proven experience in procurement/vendor management, and understand the basics of contract review

• Prefer working with a perfectly defined process or rigid hierarchy
• Find task management or documentation tedious
• Are uncomfortable juggling multiple stakeholders and shifting priorities
• Require frequent, detailed instructions before you can get started

We are a distributed, international team working across the US and Europe. Our current team consists of:

• VP of Operations (UK)
• Operations Manager (USA)
• 2x Operations Project Managers (Bulgaria)
• Developer Relations Manager (Bulgaria)

We believe diverse backgrounds make stronger operations.

We embrace a remote‑first and async‑friendly work culture rooted in flexibility and autonomy.

• We rely on Jira and Slack to collaborate asynchronously across time zones
• The Operations team meets bi‑weekly, and we hold bi‑weekly 1:1s for direct report check‑ins
• While the Operations team…