Online Account Executive Job Doha Baladīyat ad Dawḩah Qatar,Business

Overview

The Account Manager is responsible for managing relationships with restaurant and cafe partners, ensuring their success and satisfaction. They act as business consultants, driving growth through strategic initiatives, effective communication, and leveraging Snoonu’s marketing and operational tools.

Responsibilities

Act as a liaison between Snoonu and its partners.
Ensure partners receive the best offers and promotions.
Convert brands to Snoonu Delivery and encourage the use of last-mile services.
Update documents and share accurate data.
Perform data analysis and create presentations.
Ensure financial updates and necessary documentation are provided to finance.
Sell non-commission revenue services.
Promote marketing tools and studio services.
Design and execute campaigns based on market trends.
Build and maintain strong relationships with decision-makers.
Organize and participate in partner meetings, lunches, and events.
Represent Snoonu in official channels and at events.
Educate partners on operations, escalation matrices, and business impact.
Ensure partners understand takeaway, drive-through, and other relevant processes.
Facilitate training sessions and provide relevant materials to minimize cancellations.
Negotiate and convince partners effectively and respectfully.
Communicate with all stakeholders and maintain a professional demeanor.
Use Whats App Business for work communication, with automated replies after hours.
Track and report on partner performance and campaigns.
Secure work data and prepare for fluctuations in orders.
Provide regular updates to the Head of Partnership.
Stay informed about market trends and competitor activities.
Utilize market knowledge to provide valuable insights to partners.
Initiate projects and suggest improvements from a partner’s perspective.
Work closely with the operations team to resolve partner issues.
Collaborate with the finance team to ensure smooth financial operations.
Share knowledge and techniques with the team.
Attend company events and dinners.
Handle cancellations and refund disputes.
Organize and prepare for leave, including handover of work phone and contacts.
Block calendars ahead of time for vacations and notify partners of absences.

Qualifications

Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
Master’s degree is a plus but not required.
1–3 years of experience in sales, account management, or business development (preferably B2B).
Experience with in food tech, tech, or FMCG industries is highly preferred.
Proven record of managing clients or merchant relationships, achieving sales targets, and driving revenue growth.
Internship-only background not sufficient; must have at least 1 year of full-time experience.
Strong business acumen and knowledge.
Excellent negotiation and communication skills.
Ability to build and maintain relationships with key stakeholders.
Proficiency in data analysis and presentation.
Understanding of marketing trends and campaign design.
Team player with a go-getter attitude.

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