Operations Readiness Manager - Travel Operations Remote

Operations Readiness Manager - Travel Operations Remote

This role partners with Operations and other teams to support end‑to‑end efforts on the operational components of new business implementations and change initiatives, ensuring business readiness and sustained operational performance.

• Serve as the operational business owner through implementation and change
• Be accountable for operational tasks supporting business readiness
• Complete end‑to‑end testing across systems, processes, and operational workflows
• Own operational readiness through engagement with company resources to ensure everyone is aligned on expectations, responsibilities, and outcomes for ongoing service delivery
• Maintain structure, visibility, and accountability across initiatives by tracking progress, clarifying responsibilities, and providing clear communication that measures outcomes and identifies risks or gaps
• Provide purposeful communication that drives alignment, identifies risks, and prepares Operations to assume the business with confidence
• Build confidence and establish trust through consistent follow‑through, clarity, and accountability

• Prior Corporate Travel Operations Experience
• General knowledge of 3rd‑party tools and technology solutions applicable to the travel industry – e.g. online booking tools, travel and expense tools, virtual payment systems, crisis and risk management software
• Strong Sabre GDS skills are required; GDS Amadeus knowledge is a plus
• Comfortable working in MS tools such as Word, Excel, PowerPoint, One Note and Smartsheet
• Effective communication skills (oral, written and presentation) in English
• Ability to work under stress and meet deadlines
• Ability to adapt productively and handle additional tasks as assigned
• Concentrated and accurate work within required timelines
• Strategic and tactical thinking ability
• Customer‑needs assessment: listening, probing, knowledge application, and solution crafting

At BCD Travel we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work‑life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others are a high priority.

• Flexible working hours and work‑from‑home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair, including mental, physical, and financial well‑being tools
• Travel industry professional perks and discounts
• Inclusive work environment where diversity is celebrated

The salary range for this position in the US is between $60,000 and $75,000. The actual pay depends on your skills, qualifications, experience and geographical location.

We reserve the right to change schedules to accommodate operational needs. Flexibility in scheduling is a core requirement of the role.

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at