Manager, Sales

Overview

As Manager, Sales Commissions in the Revenue Operations team, you will own the end‑to‑end commissions process and strategy, ensuring accuracy, transparency, and alignment with company objectives. You will deliver timely and compliant payouts, drive process improvements, produce strategic insights for incentive design and sales performance, and lead a team of analysts to expand the rigor and automation of the commissions engine.

Calculate monthly payouts accurately and submit them to Payroll on time, maintaining controls and ensuring transparency. Lead Monthly Insights Meetings for Rev Ops and Managing Directors, presenting actionable data to inform strategic decisions.

Contribute to the Rev Ops Monthly Business Review deck and discussions. Own sales incentive programs such as Elite performance initiatives, PIPs, spiffs, and the President’s Club, ensuring alignment with organizational goals and effective execution.

Identify opportunities to optimise efficiency and growth across GTM functions through detailed analysis. Drive continuous improvements in the administration of commissions and incentive programs, ensuring compliance and leveraging tools to automate processes for faster and more accurate calculations.

Lead and develop a team of analysts, providing training and guidance to ensure accurate execution of commissions processes and high‑quality analysis. Build collaboration and skill development for a high‑performing team.

• Design and implement sales incentive plans across global channels.
• Collaborate across teams to achieve organisational objectives, even when tasks fall outside the defined scope.

• 5+ years of experience in Revenue Operations, Finance, or Compensation in a fast‑paced GTM environment.
• 2+ years of people‑management experience.
• Experience owning compensation cycles and incentive program governance at scale.
• Track record of influencing cross‑functional stakeholders through data, analysis, and strategic insight.
• Strong background in planning, reporting, and KPI tracking with deep understanding of GTM performance levers.
• Proficiency in Excel, reporting tools, and data visualisation platforms; experience with SPIFF & Looker is a plus.
• Fluency in English as a working language (required).

• Strategic & Analytical Mindset: ask why, measure impact, influence future design.
• Clear Communicator & Trusted Partner: build relationships across departments and communicate complex insights clearly.
• Process‑Oriented Operator: run commissions accurately, efficiently, and at scale.
• Leadership &
  
  Coaching:
  
  develop talent, build structure, drive a high‑performance culture.
• Change Agent: embrace ambiguity, think proactively, innovate continuously.
• Adaptability & Curiosity: flexible, curious, eager to learn and adapt.
• Consistently meet payroll deadlines.
• Keep commissions disputes & adjustments minimal.
• Find ways to automate & reduce reconciliation time.

• Flexible paid time off and remote work policies.
• Equity options.
• Contributions to pension plan.
• Training opportunities.
• Health and wellness credit.
• Paid time off to volunteer.
• Employee‑led interest groups, social committees and sports teams.
• Computer purchase program for personal Macbook.
• Enhanced parental leave.

Lightspeed is a proud equal‑opportunity employer and is committed to creating an inclusive and barrier‑free workplace. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process.

Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

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