Rehabilitation Consultant; bilingual

We are looking for a Rehabilitation Consultant (bilingual).

Do you believe that work is healthy? Are you interested in being part of a team that helps people return to employability? Will you like to work at home and in the community?

We are looking for knowledgeable, empathetic, and dedicated rehabilitation professionals to work as key members of our case management team.

You will manage complex disability cases in a pro‑active manner with the goal of achieving a level of functional improvement that supports the earliest possible return to employability. You will work directly with the claimant as well as their employer, physician, and treatment providers to achieve the required level of functional improvement to support the employability goal.

You will assess the rehabilitative needs of claimants who are disabled to understand the functional impact of the diagnosis. Then you will develop, implement, and monitor the progress of approved rehabilitation service delivery plans based on claimant needs and contractual provisions. Research of appropriate treatment resources as well as active management of service providers resourced to achieve functional improvement toward employability goals is a pivotal responsibility in this role.

You will work in your home office with regular travel within the community.

• Operate with a customer focused mind‑set as providing business solutions for our customers is at the core of what we do.
• Assess the potential for rehabilitation services to impact on the duration of disability of complex claims through file review as well as telephone and/or face to face interview of claimants, employers and involved treatment providers.
• Develop realistic, cost‑effective rehabilitation/return to work plans for actions focusing on return to work.
• Oversee counseling and/or referral services as necessary regarding identified needs of claimants. (disability adjustment factors; treatment; vocational solutions; community resources etc.)
• Maintain follow up contact with the claimant, focusing on barrier resolution and functional improvements made, while providing claimant support during the intervention period.
• Maintain proactive follow up with all stakeholders, including policyholders and treatment providers with the focus on returning to employability.
• Prepare written reports detailing findings and recommendations.
• Track rehabilitation activities and document case files electronically.
• Live our values of Customer View, Integrity, Partnership, and Communities.

• A university degree in a discipline related to rehabilitation with experience in health or social sciences preferred.
• 4 years of experience in insurance rehabilitation or the field of rehabilitation preferred.
• Excellent communication and interpersonal skills.
• Excellent organization skills, with experience working in a fast‑paced environment, requiring regular re‑prioritization and critical analysis/assessment skills.
• Mental Health experience an asset.
• Ability to accommodate a home‑based office.
• Valid driver’s license and vehicle are necessary due to possible travel requirements.
• Bilingualism (fluent in French and English) required, as the position will regularly serve our clients with English and French‑speaking needs.
• Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full‑time or part‑time permanent team member:

• Career Development :
  Opportunities for career advancement, access to industry‑leading learning programs and up to $2,000 annually toward education reimbursement.
• Health & Wellness :
  Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well‑being.
• Time Off :
  In addition to regular…