Debt Recovery Specialist

Position: Debt Recovery Specialist (923)
ABC Supply is North America’s largest wholesale distributor of exterior and interior building products.

ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Exceptional Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.

Primary Objective:

To provide administrative support for the Debt Recovery Department Essential Duties and Responsibility:

Establishes effective working relationships with field management, NSC support personnel, and other CFS team members.

Establishes relationships with Customers, Attorneys, Collection Agencies, and Credit and Collection personnel outside of the organization

Placement of accounts with third-party agencies, or attorneys’Initiate payment to Third Party Agencies and Attorney bills weekly

Respond to Service Now requests

Answer the phone for the department

Compile the results of established KPIs and report findings to the manager

Maintain the information and accuracy of the department’s data Assist in the reporting of the company’s bad debt Assist in accrual notification to the field

Scan or upload documents into the file system

Compile reports and distribute them to the field

Research missing company information for elevated payment checks

Research Bad Debt Recovery Research Bankruptcy Notices Research receipt of legal documents and distribute them when required

Attend review meetings

Special projects ad-hoc, research analyst

Other similar duties as assigned

Knowledge & Competencies (Skills & Abilities):

High school diploma or equivalent, and 5 years of experience in Commercial Credit and Collections, ensuring adequate knowledge of effective collection practices, collection laws, construction liens, and bonds. Must be a notary or can become a notary. Must possess good communication skills, knowledge of Windows, Excel, Word, Outlook, PowerPoint, Legal Tracker, CLEAR, and, be an effective negotiator.

This is a hybrid position with some days in the office and some working from home Benefits may include:

Health, dental, and vision coverage - eligible after 60 days, low out of pocket
401(k) with generous company match - eligible after 60 days, immediately vested

Employer paid employee assistance program

Employer paid short term and long-term disability

Employer paid life insurance

Flex spending

Paid vacation

Paid sick days

Paid holidays

Equal Opportunity Employer / Drug Free Workplace

ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.
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