Customer Success Manager, SMB

Position: Customer Success Manager, SMB (Future Opportunities)
** Laila van Ments,
** Business Intelligence Team Lead“I see the impact of my role and my projects within the company and how significant they are. I am always growing and see many opportunities for advancement.”
** Ro Oranim,
** Content Marketing Specialist“The ego-free environment and my ability to make an impact at Fullpath makes me feel like my work matters and my voice has meaning.”
* Customer Experience# Customer Success Manager, SMB (Future Opportunities)
* Full-time
* US:
Remote### About The Position### What you will be responsible for### Requirements
* 2+ years of customer success experience in a B2B Automotive SaaS company
* Digital marketing and advertising platform experience (Google, Facebook, Google Ads, Bing, and Google Analytics)
* High level of competency working with data to drive business focus and decision making
* Ability to build and implement follow-up processes
* Experience working with CRM systems
* Independent problem-solving skills and adaptivity to change
* Excellent verbal and written communication skills
* Strong work ethic and high energy levels
* Legal authorization to work in the United States without the need for employer sponsorship now or in the future.
* Ability to sit for extended periods and perform extensive computer work, both of which are key aspects of this role.
* Ability to perform job duties from a home office, when applicable, utilizing necessary technology and maintaining productivity.
* Regular, reliable attendance and punctuality are essential functions of the job to ensure consistent workflow and communication.### Why you should join usAt Fullpath, we’re not just building groundbreaking AI—we’re redefining the dealership experience. As part of our team, you’ll have the opportunity to make a real impact while working alongside passionate, forward-thinking individuals who love what they do.
* Competitive compensation & comprehensive benefits—because your well-being matters
* Flexible, family-friendly environment that supports work-life balance
* Global team of innovators, collaborators, and go-getters who challenge and uplift one another
* Cutting-edge AI technology that delivers real value and solves complex challenges for our customers
* Fast-paced startup culture with endless opportunities for learning, growth, and ownership
* A culture built on feedback, initiative, and mutual success, where your voice is heard and your potential is nurtured

Join us in shaping the future of automotive retail—we’re just getting started.
******* Annual base starting salary: $80,000 - $88,000, depending on experience and other qualifications of the successful candidate. On target earnings (base + variable) up to $118,000.
* *** Fullpath is open to offering a higher base salary for candidates who exceed the qualifications listed in the job description.
**** Benefits Options:
Medical, Dental, Vision, Disability, Life/AD&D, EAP, 15 vacation days per year to start, 80 hours of sick leave, 12 paid holidays, paid parental leave, & 401k with company match. Additionally, this role is eligible to participate in the Company's equity program.
* In the meantime, you can get to know us a little better by checking out **@lifeatfullpath
** on  and .
* All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or status as a protected veteran.
** If you require an accommodation to apply for this position, please contact
******
* PLEASE NOTE:

This is a pipeline position to build a talent pool for future openings. While we are actively reviewing applications, there is no immediate opening for this role. Qualified candidates will be contacted when a specific position matching their skills becomes available.
****** Fullpath is an AI-firsttech company in the automotive space with hubs across the US and Israel. Our mission is to constantly disrupt the industry by creating new, groundbreaking technologies to help dealers build stronger, more resilient businesses. Our work happens in the fast lane as we work to bring AI and data-driven solutions…