Business Analyst Remoto​/bilingüe

Business Analyst

We are seeking a Business Analyst to analyze current business processes, map user workflows, and define how our systems should function. This role will work closely with Product Managers, UI/UX, Engineering, and business stakeholders to bring clarity to requirements before development begins.

Process Analysis & Mapping

• Document current‑state business processes, workflows, and system interactions
• Identify inefficiencies, gaps, and areas for improvement
• Create clear process maps, user flows, and system diagrams
• Validate process understanding with stakeholders across the organization

User Journey & Experience Definition

• Map end‑to‑end user journeys across systems and touchpoints
• Identify pain points, friction, and opportunities for improvement
• Work closely with UI/UX to translate workflows into intuitive user experiences
• Ensure user flows are logical, efficient, and aligned with business goals

Requirements Definition

• Translate business processes into structured requirements and functional specifications
• Support Product Managers in defining user stories and acceptance criteria
• Ensure requirements are complete, clear, and ready for development
• Maintain documentation of workflows, requirements, and decisions

Stakeholder Collaboration

• Work directly with business stakeholders to understand needs and constraints

Cross‑Functional Coordination

• Partner with Product Managers to support discovery and planning
• Collaborate with UI/UX on wireframes, flows, and interaction design
• Support Engineering by clarifying requirements during development
• Participate in reviews to ensure delivered functionality matches intent

Documentation & Visibility

• Maintain clear and organized documentation of processes and requirements

• 3–6 years of experience in Business Analysis, Product, or related roles
• Experience documenting business processes and workflows
• Strong analytical and problem‑solving skills
• Ability to translate business needs into clear, structured requirements
• Strong communication skills and the ability to work with diverse stakeholders
• Experience working in a software or technology‑driven environment

• Experience working with Product Managers and UI/UX teams
• Familiarity with Agile or iterative development environments
• Experience with process mapping tools or diagramming techniques
• Experience in compliance‑driven or regulated industries

• Jira
• Confluence
• Process mapping tools (Miro, Lucidchart, Visio, or similar)
• Wire framing or collaboration tools (Figma, Miro, or similar)
• Power BI or reporting tools (helpful but not required)
• Collaboration tools such as Zoom and chat platforms
• Familiarity with EOS / Ninety or similar operating frameworks is helpful but not required

• 8‑hour schedule (directly working with the US)
• Base salary negotiable based on profile
• 70/30 mixed benefits scheme
• Statutory benefits
• Food vouchers
• Life insurance
• Fixed-term contract (6‑month project with possibility of extension)
• Remote work