Sr. Business Process Management Specialist; Remote

Sr. Business Process Management Specialist (Remote)

Job Description:

JOB TITLE: SENIOR PROCESS IMPROVEMENT SPECIALIST

The role will support the division and corporate compliance in the delivery and performance of a compliance program to help ensure compliance and alignment with Federal, State, and related regulatory statutes, as well as company policies for Client plans.

• Reviews complex business processes, systems, reports, workflows, to identify, document, and elevate the presence of risks and trends within, that may be non‑compliant with contracts and or statutory requirements; or opportunities for process improvement. Provide regular investigative, analytic and audit reporting data to stakeholders.
• Ensure documentation is developed and maintained to support progress of projects.
• Analyzes and aligns functional area policies, procedures, SOPs, and tools to help ensure they comply and align with regulations and remain updated and current. Supports the development and manage a compliance program including development, review, approval and implementation of division and department policies and procedures to achieve greater efficiencies and effectiveness.
• Performs audits, inquiries, reviews, and monitoring to help ensure processes and activities are in compliance - including review of processes, controls, and samples for key functions and Delegation oversight to remove risk or exposure. Analyzes and audits controls for strengths and weaknesses and ensures that special focus is allocated to the specific risk areas creating the highest exposure to the division.
• Works with divisions management to establish and implement corrective action plan as an outcome of any audit findings. Monitors, assesses, and reports significant matters to senior management.
• Support the Division's Embedded Compliance department in driving accountability for Compliance activities and in support of the achievement Divisional goals.
• Acts as a liaison across divisional areas and corporate compliance, providing communication, channels for questions/concerns, and support for corporate and compliance efforts.
• Ensure training content incorporates necessary procedures, SOPs, workflows, etc. applicable to the policies.
• Ensure required Client compliance responsibilities are fulfilled for the Division, including, but not limited to annual trainings, certifications, and statutory deadlines.

QUALIFICATIONS:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Level: Bachelor's Degree

Education Details: Management, Business, or other healthcare related degree

Experience: 5 years Experience in quality management/improvement, internal auditing, Business process engineering, program evaluation or health care accreditation.

In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Compensation

Hourly Rate Range - $40-$60/ hr

Benefits Offered:

Health, Dental, Vision Insurance

Deadline: Applications accepted until 10/30/2025 at 11:59 PM CST

We are an Equal Pay Employer. All employment decisions, including compensation, benefits, hiring, training, and promotions, are made based on merit, qualifications, and business needs. We do not discriminate on the basis of gender, race, ethnicity, age, disability, sexual orientation, or any other protected characteristic. We are committed to ensuring equal pay for equal work and regularly review our compensation practices to promote fairness, equity, and transparency across our organization.

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