Builder Support Coordinator

Job Type

Full-time

Description

JOB SUMMARY

Kermans is currently seeking a full-time Builder Support Coordinator to join our team in the single-family homebuilding industry. Together with organization and attention to detail, the Builder Support Coordinator gets our projects started on the right foot by checking work orders, coordinating project changes, and scheduling estimates. This position reports to the Builder Support Manager and works Monday to Friday office hours with options for a hybrid schedule between remote/work-at-home and our Fishers, IN location.

Great opportunity to build on administrative skills and learn about the construction industry. Training provided.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Work with new home blueprints ensuring that all products and quantities necessary for the build are on the purchase order.
• Confirm that builder selections and builder work orders are consistent.
• Notify builder of any P.O. discrepancies.
• Note on the work order all installation guidelines and directions according to builder specifications.
• Prepare materials to be ordered by purchasing department.
• Coordinate product availability changes with builder team.
• Create a weekly list of new homes to be estimated.
• Provide support to Account Managers.
• Follow and enforce all safety policies and procedures.

SUPERVISORY RESPONSIBILITIES

• None

Requirements

EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 1+ years of work experience supporting sales or project teams.
• Previous work experience using Microsoft Office applications as a daily requirement.
• 6+ months of work experience with customer management software or application preferred.
• Ability to lift up to 10 pounds without restriction and on a regular basis.
• Ability to communicate in English both verbally and in writing for training and project updates and to independently handle external and internal requests.
• Math skills acquired through high school diploma or equivalent to manage order quantities and understand measurements, billing, and customer payments and related financial transactions.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit at computer monitor for long periods throughout the day.
• Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and files.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• General working conditions
• Office environment
• May have to meet tight deadlines

OUR BENEFITS

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Disability Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

Kermans is one of the select nationwide divisions owned by Artisan Design Group. Artisan Design Group (ADG), a Lowe's company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end-to-end design, procurement and installation services for flooring, cabinets, countertops and a growing portfolio of interior products.

Founded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe's Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service and local expertise that make their teams valued partners nationwide.

Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information, or any other…