Principal Product Manager, Monetization

About the role

As a Principal Product Manager, Monetization, you own the commercial experiences that directly drive Zillow’s revenue — the moments that take a real‑estate professional from interest to purchase to long‑term value. This is high‑ambiguity, high‑stakes work: you set strategy, align diverse stakeholders, and make the trade‑offs that shape how monetization scales across a growing portfolio of professional software products.

• Define and drive product strategy in a high‑stakes, cross‑functional environment, shaping direction in partnership with senior leaders across the company.
• Own a multi‑quarter monetization roadmap end‑to‑end, from discovery and definition through launch and iteration.
• Define and evolve self‑serve and sales‑assisted monetization experiences that reduce friction, improve activation, and increase time‑to‑value for real‑estate professionals.
• Shape reusable monetization capabilities that can support multiple products and business models, rather than bespoke implementations for a single surface or team.
• Drive cross‑functional alignment across product, engineering, design, sales, finance, legal, and operations, keeping complex, multi‑team programs moving without direct authority.
• Partner with engineering and data science to define what success looks like and build the measurement systems to track it, including funnel performance, operational burden, and customer outcomes.
• Implement durable customer insight mechanisms that keep the voice of the customer present throughout the product lifecycle.
• Help shape scalable monetization systems that can support complex customer structures, account hierarchies, and multi‑party purchasing workflows.

• Work safely and cooperatively with other employees, supervisors, and staff.
• Adhere to standards of excellence, even under stressful conditions.
• Communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service.
• Follow all federal, state, and local laws and Company policies.

Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position, including the duties and responsibilities listed above, as well as the ability to adhere to company policies, exercise sound judgment, and safeguard business operations.

• 8+ years of product management experience with direct ownership of complex, cross‑functional product areas.
• Demonstrated track record driving monetization, marketplace, or platform programs at scale, ideally in B2B or B2B2C contexts.
• Experience owning complex monetization systems, such as shopping, onboarding, entitlements, billing and payments, pricing, or packaging.
• Principal‑level judgment: proven ability to define product strategy, sequence multi‑quarter roadmaps, and navigate ambiguity in fast‑moving organizations.
• Strong cross‑functional influence skills: experience aligning engineering, design, sales, finance, legal, and operations around a shared roadmap and driving decisions without direct authority.
• Strong product and business judgment: comfortable sizing business impact, identifying measurement gaps, and using quantitative, qualitative, and customer insights to guide prioritization and trade‑offs.
• Proven ability to synthesize complexity quickly, ramp on new domains, and pivot with confidence when priorities shift.
• AI fluency: demonstrated use of AI tools to accelerate your own work, with a clear point of view on where AI capabilities can drive meaningful customer value in the product.
• Experience with enterprise or hierarchical purchasing models, experimentation and funnel optimization, or the real‑estate industry is a plus.

This role is categorized as a Remote position.

Base pay ranges by location:

• California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington State, and Washington DC: $178,300–$284,700 annually.
• Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont: $169,300–$270,500 annually.

Equivalently, the base salary is never below the salary threshold for exempt employees in the state where you reside.…