Senior Program Manager, Sales Learning and Development

Senior Program Manager, Sales Learning and Development

At Zillow, the Sales Learning & Development (L&D) team empowers our Sales and Support professionals to thrive at every stage of their careers and drive business growth.

As part of the Talent Success organization, we develop world-class sales talent—designing and delivering end-to-end learning experiences that elevate performance, inspire confidence, and fuel career growth. We design and deliver end-to-end learning experiences—spanning new hire onboarding, sales skills, sales leadership development, and coaching programs—that help our sales teams perform at their best.

We partner closely with Sales, Support, Enablement, and Operations to ensure every learning experience is relevant, measurable, and tied directly to business outcomes. Our team is made up of program managers, learning experience designers, and Sales L&D leaders who are passionate about creating learning that builds confidence, capability, and impact.

We’re looking for a Sr. Program Manager to lead and scale strategic learning programs for the GTM organization that build the skills, behaviors, and confidence needed to achieve sales excellence  this role, you’ll own end-to-end program management, from defining strategy to delivering impactful, data‑driven learning experiences. You’ll translate business priorities and performance insights into learning programs that accelerate readiness, enhance selling capabilities, and strengthen our coaching culture.

You’ll also play a central role in bringing our sales methodology, sales competencies, and coaching strategy to life across the organization, from onboarding through ongoing business growth, by standing‑up learning experiences that stick. Your programs will help every sales professional know what great looks like, practice it, and sustain it, driving better outcomes for our customers and our business.

• Lead strategic sales L&D programs that embed Zillow’s sales methodology, competencies, and coaching framework across lines of business.
• Develop and scale new hire onboarding and ongoing readiness experiences that improve time‑to‑productivity, retention, and sales performance.
• Use data, dashboards, and learning analytics to connect readiness outcomes to key sales metrics (ramp time, attainment, conversion, engagement).
• Partner with Sales Leaders, Enablement, and Operations to ensure learning solutions align with business priorities, GTM strategy, and customer outcomes.
• Create scalable frameworks and playbooks that enable consistent adoption of sales excellence practices while allowing for business‑specific customization.
• Pilot and implement AI‑driven tools that enhance learning delivery, sales performance, and content accessibility.

• Align learning programs with strategic goals and organizational priorities.
• Facilitate and reinforce core sales capabilities through engaging workshops, coaching sessions, and field readiness experiences.
• Drive change management efforts that embed new skills and behaviors across the sales organization.
• Communicate impact and insights to stakeholders through compelling data storytelling and executive‑level presentations.
• Elevate execution quality, stakeholder management, and measurement discipline.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $ - $ annually. This base pay range is specific to these locations and may not be applicable to other locations.
In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $ - $ annually. The base pay range is specific to these locations and may not be applicable to other locations.
In addition to a competitive…