EX Advisor - Healthcare

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business.

We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world‑class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process.

Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

• Energize the customer relationship:
  Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
• Success starts with me:
  Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
• Commit to learning:
  Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
• Dare to innovate:
  We challenge the status quo with creativity and innovation as our true north.
• Better together:
  We check our egos at the door. We work together, so we win together.

Location: Remote (Anywhere in the U.S.) or Hybrid (Chicago, Boston, or South Bend)

Travel: Up to 25%

Health care organizations with highly engaged work forces deliver better outcomes—and Press Ganey helps make that possible. Our Employee Experience Advisors partner with leadership teams across the country to strengthen workforce engagement by helping them listen to employees and meaningfully act on their feedback.

Advisors guide clients on survey strategy, results interpretation, and action planning for nurses, physicians, and non‑clinical staff. In this highly consultative role, you’ll collaborate closely with colleagues across analytics, client management, and delivery to design integrated solutions that support each client’s unique needs.

You’ll work with a diverse portfolio of organizations ranging from community hospitals to large, multi‑state health systems. This is a remote position with approximately 25% travel for on‑site client presentations.

Press Ganey’s Employee Experience (EX) Suite is designed to help organizations understand, engage, and retain their workforce. As an Advisor, you will guide clients in using these solutions to improve engagement, elevate culture, and drive organizational performance.

• Employee Engagement Surveys:
  Surface what matters most to our client’s workforce—from key engagement drivers to early indicators of turnover risk.
• 360° & 180° Assessments:
  Reveal strengths, development needs, and growth pathways through robust multi‑rater feedback.
• Employee Pulse Surveys:
  Capture fast, focused insights on emerging priorities with highly flexible pulse methodologies.
• Employee Lifecycle Surveys:
  Gather milestone‑specific feedback across onboarding and exit.
• Employee Crowd sourcing:
  Utilize front‑line wisdom to generate ideas, solve challenges, and spark innovation.
• Workforce Recognition App:
  Strengthen team connection and culture with a social‑style platform that reinforces meaningful recognition.

• Serve as a strategic advisor to client…