AVP, Partner Development Manager

Role Summary

The Assistant Vice President, Partner Development Manager is responsible for contributing to business growth by expanding Synchrony’s distribution channels through partnership with external platform providers to acquire new merchants and customers and by executing on product delivery for the next generation of consumer financial technology.

• Work closely with Products, Strategy, Marketing, IT, Digital and other functional teams to lead and coordinate exploration efforts with prospective and existing partners to define parameters of the partnership, including but not limited to, addressable market opportunity, business case, integration requirements, and commercialization approach.
• Partner with the appropriate Product Team to develop and align on product roadmaps to meet the overall partner integration roadmap, owning the discovery and prioritization of cross-functional requirements.
• For active partners, partner with Go-To-Market and Platform Commercial teams to develop commercialization roadmaps, including resource requirements, gaining buy-in from key stakeholders to secure the resources needed.
• Own and oversee the execution of the integration execution plans, ensuring all relevant teams are aligned and roadblocks are identified and overcome to meet on time delivery.
• Provide leadership and own the escalation point for all issues that might arise across functional teams in assigned work streams.
• Provide updates to senior leaders and other internal and external stakeholders on integration project statuses on a regular basis.
• Ensure adherence of all compliance and corporate governance policies throughout the implementation.
• Perform other duties and/or special projects as assigned.

• Bachelor’s Degree or, in lieu of a degree, a high school diploma/GED and 6 years of marketing or product experience in the credit card or financial services industries.
• 3+ years marketing or product experience that includes:
  • Ability to influence and coordinate multi-functional teams.
• Ability and flexibility to travel for business as required.

• Knowledge of underlying digital payments technology or merchant point of sale CX.
• Credit card, consumer finance, payments, financial services or retail services industry experience.
• 3+ years conversion or business integration experience.
• Agile, Scrum Master or Product Owner experience and certification.
• Demonstrated ability to manage complex initiatives and projects in a matrixed, high speed and quickly changing business environment.
• Outstanding communications, relationship building, influencing and collaboration skills.
• Demonstrated strong process improvement experience, with relevant examples that improved business performance and customer experience.
• Advanced problem-solving skills with the ability to develop innovative solutions in a fast-changing environment.
• Current knowledge of financial services, payments industry trends, competitors, emerging technologies and companies.
• Strong technical knowledge (financial services).
• Experience in Atlassian project management suite (Jira, Confluence, etc.).
• Strong UX/customer experience focus.
• Experience working with partners and vendors, where negotiation skills are required.
• Proactive, self-starter with a high degree of self-initiation.

Grade/Level: 11

The salary range for this position is 90,000. USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle.

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events.

• Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or…