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Director of AI-Driven Outbound Engagement
Remote / Online - Candidates ideally in
Massachusetts, USA
Listed on 2026-06-13
Massachusetts, USA
Listing for:
Genesys
Full Time, Remote/Work from Home
position Listed on 2026-06-13
Job specializations:
-
Business
Change Management
Job Description & How to Apply Below
Genesys is seeking a Director of Outbound Engagement to drive the evolution of outbound engagement capabilities. This remote position focuses on transforming traditional outbound communications into intelligent engagement experiences. The role involves defining the product strategy and collaborating with executive leadership for integration into broader initiatives.
Ideal candidates have a strong background in product management, platform strategy, and AI technologies, along with 10+ years of related experience.
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