Business Analysis Specialist

At SE Health, our people are everything—and our Home Office is an important part of that culture. When you choose to join SE Health, you become part of a caring, purpose-driven team that’s making a real difference across the country. Our Home Office is where innovation meets impact—supporting our direct care teams, driving strategic growth, and helping to shape the future of health care.

As a member of our amazing Home Office team, you’ll collaborate with passionate colleagues, bring bold ideas to life, and contribute to meaningful work that supports thousands of care interactions each day. We believe in growing together, investing in our people, and creating an inclusive workplace where you can be yourself. Learn why you come first at SE Health.

The Business Analysis Specialist owns business analysis standards, tools, and capability development as part of the PM/BA Centre of Excellence, ensuring consistent, high-quality business requirements and analysis practices across SE Health. This role designs and maintains the enterprise BA playbook, templates, and tools; leads the Business Analysis Community of Practice; and provides coaching and advisory support to Business Analysts and delivery teams across the organization.

Operating as a Centre of Excellence advisor, the role enables delivery teams to apply the right level of analysis discipline while balancing enterprise consistency with practical flexibility. The Business Analysis Specialist contributes to building the foundation for and advancing enterprise delivery maturity and capability, rather than performing day-to-day business analysis activities.

• Design, develop and maintain enterprise business analysis standards, templates, and tools aligned to SE Health delivery ways of working.
• Create and refine practical playbooks and resources covering requirements elicitation, documentation, validation, and solution assessment that enable consistent, high-quality analysis execution across initiative types.
• Establish quality standards and evaluation criteria for BA work products to ensure analysis artifacts support delivery outcomes and decision-making.
• Partner with the other Practice Leads to ensure BA standards integrate seamlessly with project management and change management practices.

• Design, launch and lead the Business Analysis Community of Practice (CoP), fostering consistency, knowledge sharing, and capability development.
• Enable shared learning and practical alignment across Business Analysts working in different areas and delivery contexts.
• Support BA community engagement, participation, and adoption of common practices.
• Track CoP engagement and impact, adjusting format and content based on BA community needs and feedback.

• Provide coaching and advisory support to Business Analysts and delivery teams on requirements, analysis approaches, and best practices.
• Support teams working on moderate to high complexity initiatives on an as‑needed basis.
• Strengthen BA practice credibility and effectiveness through practical guidance grounded in delivery experience.

• Support integration of business analysis practices within the broader enterprise delivery framework, ensuring alignment with project management and change management practices.
• Enable consistency in how analysis is applied across a federated enterprise delivery framework, providing oversight on teams’ adherence without relying on direct authority.
• Provide guidance to teams on applying the right level of analysis discipline based on initiative complexity, risk, and organizational maturity.

• Collect and analyze delivery feedback, lessons learned, and BA practice performance data to continuously improve BA standards, tools, and playbooks.
• Conduct periodic maturity assessments of BA capability across the enterprise and identify targeted improvement opportunities.
• Adapt standards and tools pragmatically to improve usability and adoption.
• Contribute to…