Business Analyst with German

Job Overview

Business Analyst – E‑Banking Team, Merkle (dentsu). The role focuses on defining, building, and launching new digital banking features, ensuring they deliver customer value, usability, and impact.

• Create and review functional concepts for E‑Banking features and related systems.
• Gather, analyse, and document business and system requirements.
• Collaborate closely with specialists, business stakeholders, and process owners.
• Ensure high‑quality requirements through validation and acceptance testing.
• Support pilot phases and migration projects for new solutions.
• Contribute to release communication, including newsletters, web content, and internal updates.
• Help ensure smooth coordination between business, IT, and operations.

• Several years of experience as a Business Analyst, ideally in the financial services industry.
• Strong analytical and conceptual thinking skills.
• Experience working in projects and cross‑functional teams.
• Proactive, independent, and structured way of working.
• Strong communication skills and interest in collaborative environments.
• Basic IT understanding and interest in digital products.
• Fluent in German and English.

• Knowledge of SQL (basic queries).
• Experience in project management.
• Experience working with digital banking or customer portals.

• 25 days of holidays.
• 2 volunteer days for charitable activities.
• 3 extra wellness days on top of vacation days and a Mental Health First Aider and Employee Assistance program.
• 40‑hour week with overtime compensation.
• Flexible working hours model (flextime).
• Independent home office management.
• State‑of‑the‑art, creative office space with ergonomic workstations.
• Pet friendly offices (Zurich and St. Gallen).
• Full access to Dentsu Academy, on‑site learning sessions, online language courses.
• Referral bonus program.
• Workation possibility.
• Team events: company parties, monthly breakfasts, aperos.

Location:

St Gallen
Brand:
Merkle
Time Type:
Full time
Contract Type:
Permanent