Product Manager II

What is VBG:

Veteran Benefits Guide has been proud to serve our nation’s service members for more than 10 years. Founded by a U.S. Marine Corps Veteran, VBG assists Veterans through the challenging VA claims process to efficiently secure their hard-earned benefits. Now operating with more than 250 team members nationwide, VBG has helped over 55,000 Veterans through the VA claims process. The company is dedicated to honoring service and supporting the Veteran community through ongoing advocacy, community partnerships, and meaningful opportunities within its workforce.

Veteran Benefits Guide is seeking a motivated and detail-oriented Product Manager II to help enhance and optimize our business operations platforms and internal systems. This role is ideal for someone who enjoys turning business needs into clear, actionable solutions and thrives at the intersection of product, operations, and technology.

Reporting to the Senior Product Manager, you will play a key role in supporting product roadmap execution, gathering and documenting business requirements, and partnering with internal stakeholders and technical teams to deliver impactful improvements. You will help ensure that business needs are accurately captured, prioritized, and translated into development-ready work that supports operational success.

We invest in our people, supporting their growth through mentorship and professional development. We strive to offer a work‑life balance, creating a culture that is people‑focused and fun. Here are some of the benefits you can expect as part of our team:

• Work from home:
  Flexibility to work from home based on business needs and policies.
• Work/life balance:
  We offer a Monday – Friday 8 a.m. to 5 p.m. schedule.
• Benefits:
  Choice of Medical, Vision, and Dental plans with company premium contributions, vacation and sick time, 8 paid holidays plus a floating holiday, 401k with company match after 90 days & other ancillary benefits.
• Growth and development:
  In‑house training and on‑the‑job development prepare our employees for promotional advancement, leadership opportunities, and lateral transfer skill development.

• Support execution of product and platform roadmaps developed in partnership with Product leadership and business stakeholders.
• Translate roadmap initiatives into epics, user stories, acceptance criteria, and development‑ready work items.
• Partner with stakeholders to gather, analyze, document, and validate business requirements.
• Facilitate discovery sessions, workshops, and stakeholder interviews to understand business needs, pain points, and opportunities.
• Identify dependencies, risks, and process impacts associated with planned enhancements.
• Analyze current‑state and future‑state business processes and recommend opportunities for improvement.
• Provide business insights and recommendations to support prioritization and planning.

• Create, manage, and maintain Jira tickets, epics, user stories, and acceptance criteria.
• Own requirements documentation and backlog refinement activities.
• Collaborate with developers, QA, system administrators, and technical partners to ensure requirements are clearly understood.
• Participate in sprint planning, backlog grooming, sprint reviews, and other Agile ceremonies.
• Coordinate user acceptance testing and validate solutions against documented business requirements.
• Support release readiness activities and post‑deployment validation.
• Maintain documentation related to product enhancements, business processes, and system changes.
• Support knowledge transfer and documentation for internal users and support teams.

• Assist with requirements gathering and validation with internal stakeholders.
• Communicate updates, timelines, and priorities clearly across business and technical groups.
• Participate in product demos and feedback sessions to ensure solutions meet expectations.
• Serve as a liaison between business stakeholders and technical teams.
• Facilitate requirements workshops, solution reviews, and stakeholder sign‑offs.
• Support change…