Client Service Manager Trainee - Achieve

Overview

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.

This is a structured 18-month program designed to equip upcoming and recent graduates, as well as career changers, with the skills and knowledge needed to excel in insurance brokering and risk management. All hours spent in training are hours worked and are paid competitively. This is a full-time role with a hybrid work schedule (in-office and remote days determined by location).

The Achieve Program starts July 2026, with early starts possible based on business needs.

Are you ready to kick-start your career or transition into a stable industry that is committed to your professional growth? Join us at Gallagher and fast-track your career from a Client Service Associate to a Client Service Manager through our Achieve Program.

Every day presents new challenges, ensuring your work remains dynamic and engaging. As a program participant, you will:

• Work cross-functionally to provide exceptional service to various internal and external clients
• Support workflow processes by creating documents, certificates, and reports using innovative systems and resources
• Contribute to our growth by handling new business applications and fostering strong client relationships through routine calls and correspondence
• Play a crucial role in marketing efforts by compiling information for high-quality and accurate Request for Proposal responses
• Proactively research and resolve routine issues, and raise matters to appropriate parties as needed

In addition, you will participate in web-based and in-person seminars to expand your industry knowledge and work toward attaining your Property & Casualty license and Commercial Lines Coverage Specialist designation. As your experience and expertise grow, you will help clients navigate challenges and find coverage solutions that align with their budgets, supporting clients during unexpected losses to help their businesses thrive.

Minimum Requirements:

• High School Diploma/GED
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) to build, refine, and transmit documents
• Strong technological proficiency enabling you to use various software for efficient task completion
• Exceptional written and verbal communication skills to engage with clients and colleagues
• Flexibility to travel to our home office in Rolling Meadows, IL once during the program (travel expenses covered by Gallagher)
• Successful completion of the Property & Casualty license exam within 90 days of your start date for continued employment in this role

Nice-to-Haves:

• Associate’s or Bachelor’s degree
• Previous internship or work experience
• Knowledge of or curiosity about the insurance brokering and risk management industry

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by factors including experience, education, geography, complexity, skill set, lines of business, supply/demand, and hours. In addition to a competitive salary, Gallagher offers a wide range of benefits.

Minimum core benefits (depending on job level):

• Medical/dental/vision plans, which start from day one
• Life and accident insurance
• 401(k) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your wellbeing
• Charitable matching gift program
• And more
• The benefits summary applies to full-time positions; details for non-full-time roles will be provided during the selection process.

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business and embedded in our culture. Gallagher is committed to equal employment opportunity and prohibits discrimination based on protected characteristics by applicable laws. Reasonable accommodations are provided to qualified individuals with disabilities unless doing so would be an undue hardship. This overview does not alter or replace any legal rights or obligations.