Sr Manager, Customer s

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Marketing

Strategic Marketing

Professional

Cincinnati, Ohio, United States of America, Raritan, New Jersey, United States of America, Santa Clara, California, United States of America

Sr Manager, Customer Offerings

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer.

Patients are waiting.

We are searching for the best talent for a Senior Manager, Customer Offerings role to be based in Santa Clara, CA with consideration for Cincinnati, OH and Raritan, NJ. Role will require position to be onsite 3 days per week with remote work 2 days per week.

The Sr Manager, Customer Offerings serves as the primary commercial point of contact for deal offerings including pay-per-use, leasing, and structured financing models. This role partners closely with Sales and Finance to create customer‑centric offerings that improve execution and competitiveness, while supporting territory strategy and commercial planning.

• Develop and manage OTTAVA deal offerings, including PPU, leasing, and alternative capital models.
• Support capital sales planning with territory insights, financial structures, and customer value analysis.
• Partner with Deal Strategy, Pricing Ops, and Finance to validate feasibility and profitability of offerings.
• Educate Sales and KAM on offering structures, approval requirements, and customer positioning.
• Track offering performance and market adoption; recommend innovations to enable growth.

• 7+ years in customer offerings, capital sales support, commercial finance, or pricing strategy.
• Strong financial modeling and customer‑value analysis capability.

Brand Marketing, Brand Positioning Strategy, Business Alignment, Business Storytelling, Business Valuations, Cross‑Functional Collaboration, Customer Intelligence, Data Analysis, Data‑Driven Decision Making, Digital Strategy, Execution Focus, Financial Analysis, Go‑to‑Market Strategies, Industry Analysis, Market Research, Negotiation, Organizing, Problem Solving, Product Development Lifecycle, Product Portfolio Management, Product Strategies, Program Management, Strategic Thinking, Tactical Planning, Technical Credibility

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Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long‑term incentive program.

Subject to the terms of their…