Senior Franchise Business Coach

• Work Experience 3-5 years
• Salary Up to $120,000 Target Total Compensation
• Remote Job

This is a remote position.

Company: 4

Ever Young (Wellness/Aesthetics Franchisor)

Location: Remote (U.S.) – must live near a major airport

Employment: Full-Time (W2)

Compensation: Up to $120,000 target total compensation (base + target bonus). The candidate’s skills and fit alignment will be considered.

Travel: Up to ~70%

4

Ever Young is hiring a Senior Franchise Business Coach to own performance coaching for an assigned franchisee portfolio. This is a high-accountability field coaching role: you’ll diagnose performance gaps, build action plans with clear owners and deadlines, and run a repeatable cadence that moves key KPIs – within a med spa-adjacent, service-provider model.

This is a remote role with heavy travel (up to ~70%). Success looks like a disciplined operating system: scorecards, structured check-ins, documented follow-through, onsite diagnostics when needed, and consistent accountability conversations that drive measurable improvement.

• Run performance coaching using scorecards, structured check-ins, and documented follow-through
• Diagnose underperformance and prioritize the highest-leverage fixes (capacity/utilization, staffing, conversion, retention, standards)
• Build and track action plans tied to deadlines and measurable outcomes – who owns what by when
• Influence franchisees without authority; hold commitments and navigate hard conversations
• Conduct onsite reviews, interventions, and support new location openings and onsite training as needed
• Partner with internal teams (Ops, Marketing, Training, Development) to remove blockers and accelerate execution
• Track progress in tools like Zenoti/CRM + Microsoft 365 (or comparable) and use reporting to drive follow-up

• YoY revenue growth
• Conversion (lead-to-prospect, consult-to-close or equivalent)
• Average ticket / service mix
• Client/patient experience + quality execution

• 3+ years franchisor-side Franchise Business Coach (or Franchise Consultant / Field Ops Coach equivalent) with an assigned franchisee portfolio
• Experience in a tightly similar space to med spa – aesthetics / wellness / beauty; membership/service delivery; provider-based operations
• Proven KPI ownership with specifics: baseline → action plan → execution cadence → measured results (numbers + timeframe required)
• U.S.
  
  -based, within practical distance of a major airport, and able to sustain up to ~70% travel

• Target lane: Franchisor-side FBC in med spa / aesthetics / wellness / beauty brands
• Allowed adjacent lane: Franchisor-side FBC in highly SOP-driven franchise healthcare service brands that behave like consumer service ops (example: AFC Urgent Care)
• Not a fit: Traditional hospital/health-system ops, non-franchise medical ops, purely clinical leadership, or “healthcare” without franchisee coaching and portfolio ownership

• New center opening / launch readiness experience
• Dashboard-driven coaching discipline – clear scorecards, structured check-ins, documented action plans

• Compensation: Up to $120,000 target total compensation (base + target bonus)
• Employment: Full-Time (W2)
• Travel: Up to ~70% with travel support
• Benefits package and travel support: details shared during the interview process

We’re recruiting on behalf of our client/employer partner, an Equal Opportunity Employer. Reasonable accommodations are available - request assistance by contacting us at recruitingncy . We and/or the employer may use automated tools (including AI) to support parts of recruiting (e.g., organizing applications, identifying role-relevant qualifications, scheduling) with human oversight; these tools are not the sole basis for decisions; people make all hiring decisions, consistent with applicable laws (including California requirements where applicable).