RevOps Manager, Forecasting and Analytics; Remote

Position: RevOps Manager, Forecasting and Analytics (Remote)
** We believe in the power and joy of learning*
* At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Cengage's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as Mind Tap and Web Assign.

In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.

** Our culture values inclusion, engagement, and discovery*
* Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work.

We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see   .

Cengage is seeking a highly analytical and strategic Forecasting & Planning Analyst. This role supports revenue growth through sophisticated forecasting, territory optimization, and business insights powered by advanced technology. The ideal candidate has strong experience in sales analytics, forecasting methodologies, territory planning, and business intelligence, combined with a passion for applying AI and automation to revenue operations.

Experience with tools like Gong, Excel, SFDC, ChatGPT, PBI, and ability to identify market trends, monitor sales performance, and provide role execution support for sales planning are valued skills.

This role involves close collaboration with Sales Management, Finance, and Central Analytics teams. It translates forecasting and planning data into actionable strategies and delivers performance insights that support business growth.

** What you'll do here:*
* + Lead Sales Forecast Cadence. Monitor and interpret sophisticated data sets to identify trends, opportunities, and patterns that inform decision-making processes.

+ Monitor and refine planning strategies. Assess sales targets and geographical regions models, capacity planning, coverage ratios, and efficiency assumptions. Provide data‑driven recommendations to optimize territory design and align quotas, including support for mid‑year adjustments. Partner closely with Finance and Sales leadership to ensure plans are equitable, executable, and aligned to revenue targets.

+ Supporting the sales team. Partner with sales leadership and teams to refine strategies, improve execution, and support sales goal attainment.

+ Owning planning & forecasting interlock with cross functional teams. Ensure that quota and territory plans are tightly connected to forecasting processes, enabling accurate performance tracking, risk identification, and scenario modeling.

+ Leverage CRM and forecast data to ensure quality, consistency, and structure required for accurate sales reporting, benchmark measurement, and performance insights.

+ Work with collaborators across departments to align sales initiatives, quotas, data definitions, and analytical methodologies with broader organizational objectives.

+ Providing actionable insights. Deliver data-driven insights by translating sophisticated data into clear, compelling stories that highlight key performance drivers, business implications, and actionable recommendations to improve sales performance and drive business growth.

+ Establish forecasting policy, documentation, and change-control processes; maintain a single source of truth.

+ Find opportunities for process automation and operational efficiency using AI tools and workflow technologies.

** Skills you will need here:*
* + 12+ years in sales forecasting, GTM planning, or business intelligence roles with growing scope and complexity.

+ Expert proficiency in Excel, CRM platforms, Gong, and data visualization tools (e.g., PBI).

+ Demonstrated ability to synthesize complex data into executive ready narratives.

+ Strong collaborator management skills with experience influencing at the leadership level.

+ Recognized as a subject matter expert in forecasting and sales planning practices.

+ Certifications in analytics, program management, or CRM platforms are a plus.

+ Familiarity with AI tools, predictive analytics, and…