Membership Associate

About PSC

The Professional Services Council (PSC) is the leading trade association for the government technology and professional services industry. PSC represents more than 400 member companies that support the federal government through mission-critical services, technology, and solutions.

PSC is a small, collaborative organization where relationships matter and individual contributions are visible. This role works closely with the membership, events, marketing, and finance teams to support membership growth, member engagement, and accurate membership operations.

The Membership Associate supports PSC’s membership growth, retention, and member engagement efforts. This role is responsible for building and managing a prospect pipeline, conducting outreach to prospective members, supporting renewals, maintaining accurate membership records in AMS, and helping ensure new and current members receive a high‑quality experience.

• Build and manage a prospect pipeline of target companies.
• Conduct outreach by phone, email, and in person to convert prospects into members.
• Support renewal outreach, follow‑up, and tracking for current members.
• Maintain accurate membership and prospect records, including data entry and activity tracking.
• Coordinate internal follow‑up related to onboarding, invoicing, and member activity.
• Prepare routine reports and summaries for membership leadership.
• Attend PSC events and build relationships with prospective and current members.

Compensation:
Starting salary is $62,500. Candidates with relevant experience may be considered above the starting rate. This is a salaried, non‑commission‑based position.

Bonus:
Performance‑based annual bonus opportunity and discretionary spot bonus opportunities.

Benefits: PSC offers medical, dental, vision, life, short‑term and long‑term disability insurance, and 401(k) matching.

• Work with a respected trade association serving the government contracting community
• Build relationships with executives and leaders across PSC’s member companies
• Join a small, collaborative team where your work is visible and has direct impact
• Help shape membership growth during an important systems and process transition
• Gain experience with association membership, sales, events, data, and member engagement

PSC offers a hybrid work environment that balances in‑office collaboration with remote work flexibility. This position requires regular in‑office presence in Arlington, VA, and attendance at PSC events, which may occasionally include early mornings, evenings, or offsite meetings.

• Experience in sales, business development, membership, customer service, or a related role.
• Ability to manage outreach, follow‑up, and multiple priorities with strong attention to detail.
• Comfort using a CRM, AMS, database, or similar system.
• Strong written and verbal communication skills.
• Collaborative, service‑oriented approach and willingness to support a small team environment.

• Experience in a trade association, membership organization, or government contracting environment.
• Familiarity with CRM, AMS, or membership database platforms.
• Experience with data entry, reporting, or membership operations.