Gestionnaire, Services aux clients Gestionnaire​/Manager, Client Services

Benefits

• Hybrid and remote work options
• Award‑winning culture
• Generous personal time off, plus up to 20 extra weeks of parental leave (including adoption)
• Monthly gym membership or gym‑equipment reimbursement
• Health and dental benefits from day one
• RRSP matching by employer
• Tuition reimbursement after one year of service

• Develop new business opportunities, conduct prospecting, cold calls, and follow‑up via call and email.
• Meet with prospects and clients to evaluate opportunities and identify, research, and pursue new business.
• Build and maintain client relationships; attend local and national business‑development meetings.
• Prepare proposals, engagement letters, MSA, agreements and other documentation.
• Collaborate closely with Client Services and Service Delivery teams to support all stages of business development.
• Maintain prospect register/Salesforce, coordinate sales efforts and joint‑selling activities.
• Track client satisfaction, anticipate client needs, and ensure quality service delivery.
• Stay current on tax issues and alliance‑partner product offerings to surface new opportunities.
• Support other projects or duties as required.

• Bachelor’s degree and ≥ 5years business‑development experience.
• Bilingual French/English;
  French fluency required.
• Excellent verbal and written communication, professional demeanor, and people‑oriented approach.
• Ability to multi‑task, work under pressure, and prioritize effectively.
• Willingness to accept direction and instruction.
• Valid driver’s license.
• Proficiency with Microsoft Office Suite, SharePoint, Google Drive, Dropbox, ERP systems (Workday, People Soft, Oracle, SAP), and CRM systems (Salesforce, Dynamics, Net Suite, etc.).

Standard indoor office; occasional long periods of sitting; required travel>50%.

Ryan is an equal‑opportunity employer and provides reasonable accommodation for qualified individuals with disabilities. Applicants for employment in the US must have work authorization that does not require future sponsorship. This posting complies with all applicable equal‑employment‑opportunity laws.