Business Development Officer

Navigator Credit Union is looking for a full-time Business Development Officer for our Mississippi region. If you’re a connector, a strategist, and a relationship‑builder who thrives in the field and loves helping communities succeed—we’d love to meet you! We encourage all interested, qualified candidates that enjoy working in a fast‑paced environment to apply. We provide paid vacation after 90 days, paid holidays, 401(k) with a company match, medical, referral bonus, and several other benefits after 30 days of employment for our team members, including incentive opportunities.

Navigator Credit Union is an Equal Opportunity Employer. Navigator does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

As a Business Development Officer, you’ll lead Navigator Credit Union’s efforts to build strategic partnerships and deepen our presence with key employers and community markets. You’ll be responsible for growing our visibility, generating engaged new members, and driving adoption of products and services through employer and community partner channels. You’ll work closely with branch leadership and cross‑functional teams to execute strategic business development plans—delivering measurable growth while championing the credit union’s mission of empowering financial well‑being.

Employees approved for remote work must read and sign the Remote Access policy and the Employee Device Policy Acknowledgement Form. They are expected to work in a distraction‑free environment, follow all company policies at home, lock their computer when not in use, and cooperate with office schedules. Remote work requires a dedicated internet connection with at least 100 Mbps download speed and 10 Mbps upload speed.

Employees must be available for onsite visits at any time during a normal shift if requested and are required to keep webcams uncovered during the workday and any meetings.

• Develop and execute business development strategies that drive new, engaged member growth in assigned community markets.
• Identify, establish, and nurture high‑value relationships with local employers, community leaders, and organizations aligned with Navigator Credit Union’s mission.
• Collaborate with the Business Development Manager and branch teams to activate business plans and ensure local market success.

• Lead regular engagement with key partners—providing updates, addressing needs, and demonstrating the value of the credit union relationship.
• Serve as the primary liaison for partner organizations, fielding requests, coordinating activities, and representing Navigator Credit Union with professionalism and care.
• Prepare and deliver strategic business reviews to SEG and community leaders, internal stakeholders, and the Navigator Credit Union management team.

• Plan, promote, and execute financial education sessions, on‑site events, and targeted campaigns that drive member acquisition and deepen partner engagement.
• Collaborate with marketing and product teams to tailor outreach strategies for specific segments, especially non‑members.
• Represent Navigator Credit Union at events, industry conferences, and local business forums.

• Communicate regularly with branches and internal teams—providing updates, sharing insights, and aligning on member experience goals (including NPS and loyalty).
• Oversee community business development budget and assess ROI of partner programs and outreach efforts.

• Ensure technology, promotional tools, and engagement materials are current and aligned with partner needs.
• Leverage data to identify trends, uncover opportunities, and recommend strategic adjustments.
• Stay informed on financial services trends, community developments, and competitor activity.

• Bachelor’s degree preferred (or equivalent experience).
• 5+ years of…