Principal Product Manager - Maintenance

Who We Are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, a platform that enables organizations that depend on physical operations to harness IoT data to develop actionable insights and improve their operations. At Samsara, we help improve the safety, efficiency, and sustainability of the physical operations that power our global economy—representing more than 40% of global GDP across industries such as agriculture, construction, field services, transportation, and manufacturing.

We are excited to digitally transform these operations at scale.

Every day, the world’s largest fleets depend on maintenance operations to keep their vehicles and equipment running. When a truck breaks down on the side of a highway or a piece of heavy equipment fails on a job site, the cost isn’t just a repair bill—it’s missed deliveries, idle crews, compliance risk, and eroded customer trust. Despite the stakes, most maintenance teams still run on spreadsheets, whiteboards, and legacy systems that haven’t changed in decades.

Samsara is changing that. The Connected Asset Maintenance team is building Samsara’s next major product line—a modern, intelligent maintenance and asset management platform purpose‑built for physical operations. We’re a few quarters in, moving fast, and building from the ground up. Think of this as a startup inside Samsara: a small, focused team with the full backing of a scaled platform, massive distribution, and millions of connected assets already generating the data that makes our product uniquely powerful.

This is a remote position open to candidates residing in the US.

• You want to build something from scratch:
  You’re energized by the blank canvas of a new product, not intimidated by it. You love 0-to-1 and you know what it takes—the scrappiness, the speed, the willingness to do whatever the product needs.
• You’re deeply curious about how the physical world works:
  You believe the best product insights come from being where the work actually happens, and you’re energized—not drained—by time in the field.
• You’re already using AI to make yourself faster:
  You don’t just build AI products—you use AI tools daily in your own work (writing specs, analyzing customer data, prototyping ideas, accelerating research). You see this as table stakes, not a nice‑to‑have.
• You are the architect of your own career:
  If you put in the work, this role won’t be your last  set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper‑growth environment.
• You want to be with the best:
  At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high‑caliber team that will encourage you to do your best.

• Become a domain expert in maintenance operations. Build deep, lasting relationships with customers—maintenance directors, fleet managers, technicians—and translate what you learn into product conviction that the team can rally around.
• Own the vision, strategy, and roadmap for your product area within Connected Asset Maintenance. Define where we’re going, why, and in what order—balancing customer value, technical feasibility, and business impact. Communicate it clearly to the team, to leadership, and to customers.
• Drive the full product lifecycle from discovery and definition through design, build, launch, and iteration. Set success criteria and stage‑gates. Ensure we ship on time and at the quality bar our enterprise customers expect.
• Partner with Engineering and Design to build a world‑class product. Bring strong opinions on UX and workflow design. Make crisp tradeoff decisions. Use AI tools aggressively to accelerate research, spec writing, and prototyping—and raise the bar for the team.
• Work cross‑functionally with Sales, Customer Success, and Marketing to win strategic deals, drive adoption post‑sale, and build the GTM playbook for a new product line. You’re not above jumping on a sales call or writing enablement materials.
• Champion, role‑model, and embed Samsara’s cultural principles…